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Ameriprise Financial Services, LLC

Customer Service Specialist

mount pleasant, SC

Check who can apply and the requirements below before continuing.

About this opportunity

Ameriprise Financial Services, LLC lists this Customer Service Specialist opportunity in mount pleasant, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Client Service Specialist – Wealth Management

Young & Associates Ameriprise Financial Mt. Pleasant, SC Full-Time | In-Office

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

About the Opportunity

Young & Associates Ameriprise Financial is seeking a Client Service Specialist to join our growing wealth management practice in Mt. Pleasant, SC.

This is an opportunity to become a key member of a client-focused team serving successful individuals, families, and business owners. We are looking for a highly organized, proactive, technology-savvy professional who enjoys helping others and takes pride in delivering an exceptional client experience.

The ideal candidate is detail-oriented, accountable, and driven to continuously improve processes while supporting advisors and clients alike.

What You'll Do: Client Service & Relationship Management

Serve as a primary point of contact for client requests via phone, email, and text

Deliver a high-touch, professional client experience

Assist with account servicing and administrative requests

Coordinate client onboarding and account setup

Maintain accurate client records and documentation

Work with corporate home office partners to resolve service issues

Meeting Preparation & Follow-Up

Prepare client review meeting materials

Organize account and client information before meetings

Develop reports, presentations, and supporting documents

Track follow-up activities and client action items

Ensure all requests are completed accurately and on time

Operations & Practice Management

Utilize Salesforce CRM and other technology tools to manage workflows

Support advisors in preparing for client meetings

Coordinate operational and administrative processes

Assist with compliance and documentation requirements

Identify opportunities to improve efficiency and enhance the client experience

Required Qualifications

2+ years of client service, administrative, operations, or relationship management experience

Strong organizational skills and attention to detail

Excellent verbal and written communication skills

Professional phone and interpersonal skills

Ability to prioritize multiple responsibilities

Strong problem-solving and follow-through skills

High level of professionalism and confidentiality

Proficiency with Microsoft 365

Preferred Qualifications

Experience in wealth management, financial xzgxqkn services, banking, insurance, or professional services

Experience using Salesforce CRM, Redtail, Wealthbox, or similar systems

Bachelor's degree or equivalent professional experience

Technology Skills: (Experience or willingness to learn)

Salesforce CRM

Microsoft 365

Microsoft Copilot

Digital workflow tools

AI-powered productivity solutions

Why Join Young & Associates?

Collaborative and positive team culture

Opportunity for professional growth

Meaningful client relationships

Technology-forward environment

Direct interaction with advisors and clients

Ability to make a significant impact on a growing practice

Competitive compensation

This is a full-time, 100% in-office position located in Mt. Pleasant, SC.

Worksite address

mount pleasant, SC, 29466, US

Who can apply

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