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Ascendo Resources

Customer Service Supervisor

doral, FL

Check who can apply and the requirements below before continuing.

About this opportunity

Ascendo Resources lists this Customer Service Supervisor opportunity in doral, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Role Overview

The supervisor will oversee a team of five CSRs . Each CSR manages their own customer accounts, and the supervisor will lead the team and support customer and warehouse operations.

Key Responsibilities

* Supervise and support the five CSRs and their account responsibilities

* Coordinate 3PL activity, including containers and trucks

* Receive and coordinate orders coming from the warehouse

* Support A/R and billing processes

* Oversee inventory tracking and help ensure inventory information is accurate

* Support import and export documentation

Must-Have Experience

* Previous management or team leadership experience

* Strong inventory tracking experience — this is very important

* 3PL experience

* Bonded cargo experience, including the documentation

* Knowledge of all three U.S. in-bond movement types:

* Type 61 - Immediate Transportation (IT)

* Type 62 - Transportation and Exportation (T&E)

* Type 63 - Immediate Exportation (IE)

* Import operations and export documentation experience

* A/R and billing experience

* Spanish and English are noted for the role

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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