About this opportunity
Rec Gen lists this Customer Solutions Engineer opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
CUSTOMER SOLUTIONS / SUCCESS ENGINEER — SAN FRANCISCO (ONSITE)
One of the most exciting startups in ConTech is looking for a Customer Solutions Engineer to join their team in San Francisco. They’re early-stage (just 20 people) but already cash-flow positive, growing rapidly, and backed by top-tier investors. Their product connects legacy ERPs to the modern world via a proprietary API and powerful UI.
This is a unique hybrid role where you’ll:
Lead technical discovery and product demos for new prospects
Own end-to-end onboarding, configuration, training, and adoption
Project manage 5–10 complex implementations at once
Become a trusted advisor and solutions expert for customers
Collaborate cross-functionally with Sales, Product, and Engineering
Build repeatable processes and automation to scale growth
You’ll report directly to the CEO and play a critical role in the go-to-market function.
Responsibilities
Lead technical discovery and product demos for new prospects
Own end-to-end onboarding, configuration, training, and adoption
Project manage 5–10 complex implementations at once
Become a trusted advisor and solutions expert for customers
Collaborate cross-functionally with Sales, Product, and Engineering
Build repeatable processes and automation to scale growth
Requirements
3–8 years of experience in Customer Solutions, Pre-Sales, Customer Success, or Technical Implementation, ideally with ERP or API-heavy SaaS tools. Bonus if you’ve worked in construction tech or implementation consulting before.
Important: This role is 5 days/week onsite in San Francisco. Visa sponsorship is available for strong candidates.
Base pay range: $110,000.00/yr - $165,000.00/yr
Interested? Send me your CV
#J-18808-Ljbffr
Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.