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Job description
Patlytics is an AI-powered patent intelligence platform. As a Customer Success Manager, you will own post-sale relationships with law firms and corporate IP teams, guiding onboarding through renewal and driving measurable adoption across practice groups.
You will collaborate with partners, IP counsel, and legal ops leaders to demonstrate ROI, manage escalations with Support and Engineering, and help scale the CS function with playbooks and health scoring.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.