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Job description
Shipfusion is seeking a Manager, Customer Success to lead a team supporting eCommerce brands using our tech-enabled fulfillment and logistics platform. You’ll own client health, retention, and growth by driving adoption of Shipfusion’s warehousing, inventory, and shipping solutions. Partner with Operations and Product to solve complex issues, analyze performance data, and implement improvements. You’ll build scalable processes, coach CSMs, and engage executive stakeholders. This role is ideal for a data-driven leader experienced in SaaS or logistics who thrives in a fast-paced, collaborative environment.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.