About this opportunity
Corporate Resources of Illinois lists this Customer Support & Administrative Coordinator opportunity in schaumburg, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Support & Administrative Coordinator – Bloomingdale, IL
$53,000 to $57,000/Annually Plus Benefits
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
For over 30 years, we have been a trusted leader in the watersports industry, specializing in high-quality, precision-engineered parts for jet skis, boats, and other watercraft. From the beginner thrill-seeker to the seasoned pro, we help enthusiasts ride the waves and navigate the waters with confidence.
We are currently expanding our Customer Service Department and are seeking a Customer Support & Administrative Coordinator to join our team. In this role, you will support customers throughout the ordering process while providing administrative coordination across internal teams to ensure a seamless customer experience.
Key Responsibilities
Serve as a knowledgeable and responsive resource for customers throughout the purchasing and ordering process
Prepare and deliver accurate quotes based on customer needs, product requirements, pricing, and availability
Enter, review, and maintain customer orders with a high level of accuracy
Research product availability, pricing, lead times, and other order-related information
Follow up on open orders and keep customers informed regarding status, timing, and changes
Address customer questions, order adjustments, discrepancies, and concerns in a timely and professional manner
Communicate with vendors and internal departments to gather information and resolve order-related issues
Partner with production, purchasing, warehouse, and logistics teams to help ensure orders are fulfilled accurately and on schedule
Maintain organized and accurate customer, quote, and order records within company systems
Assist with purchase orders, documentation, reporting, and other administrative functions as needed
Take ownership of customer requests and ensure appropriate follow-through from initial inquiry through resolution
Develop a strong understanding of the company's products, systems, and processes to effectively assist customers
Qualifications
At least 2 years of experience supporting customers or working in an administrative office environment
Background handling customer orders, preparing pricing, processing transactions, or supporting sales activities
Ability to communicate clearly and professionally with customers, vendors, and coworkers
Comfortable using Microsoft Office and learning new computer systems
Resourceful approach to resolving questions, addressing issues, and seeing tasks through to completion
Self-motivated and capable of managing responsibilities independently while contributing effectively as part of a team
Preferred Experience
Experience working with ERP or order-management systems, vendor communication, purchasing, inventory, shipping, freight, or product sourcing is also beneficial.
What We're Looking For
This position is best suited for someone with a solid professional background who can step in and contribute with minimal ramp-up time. You’ll need to be comfortable working directly with customers, staying on top of details, and juggling several requests without losing track of the little things.
The right person will be reliable, polished, organized, and customer-minded, with the ability to communicate effectively over the phone and through email while keeping work moving forward. xzgxqkn
Corporate Resources, on behalf of our client located in Bloomingdale, IL is hiring a Customer Support & Administrative Coordinator.
Worksite address
schaumburg, IL, 60159, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.