About this opportunity
The Reserves Network lists this Customer Support Analyst opportunity in omaha, Nebraska. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Support Analyst Omaha, NE | Monday to Friday, 8:00 AM to 5:00 PM | On-site | Direct hire
What Matters Most
$60,000 to $80,000 annually, depending on experience
Monday through Friday, 8:00 AM to 5:00 PM, on-site in Omaha
Direct hire opportunity
Medical coverage with employer contributions, plus voluntary dental and vision options
Employer-paid basic life insurance and long-term disability coverage
Job Description
Do you enjoy managing the details behind a major customer account? As a Customer Support Analyst, you will support a national retail account by keeping orders, billing, forecasts, and reports accurate and on track. You will work with the customer, internal sales team, and warehouse partners to resolve issues and keep information moving.
This role is a strong fit for someone who is comfortable with numbers, can build and analyze Excel pivot tables, and has supported large corporate accounts. Prior Walmart experience is helpful but not required.
Qualifications
Experience supporting large corporate or national customer accounts
Ability to create pivot tables in Excel and use data to identify and resolve discrepancies
Experience working in SAP or another ERP system
Strong attention to detail, organization, and follow-through
Clear communication skills and the ability to manage competing requests
Customer service, order fulfillment, EDI, or supply chain experience preferred
Responsibilities
Enter and manage customer orders and billing information
Maintain account information in the ERP system
Create and analyze daily, weekly, and monthly reports and forecast data
Coordinate with warehouses to obtain shipping documents and resolve order issues
Serve as a day-to-day contact for customer and internal account teams
Assist with claims, contract requests, and other account initiatives
Maintain accurate customer records and support other members of the customer service team as needed
Your New Organization
Join an established food company where you will work closely with sales, operations, and customer teams to support a major national account. The company offers medical plan options, voluntary dental and vision coverage, and employer-paid basic life insurance and long-term disability benefits. Benefit eligibility begins the first of the month following 60 days of employment.
Your Career Partner
The Reserves Network, a veteran-founded and family-owned company, connects talented people with rewarding opportunities. We value diversity and encourage applicants from all backgrounds to apply. As an Equal Opportunity Employer, we foster a workplace built on respect, integrity, and trust.
The annual salary range for this position is $60,000 to $80,000. Final compensation will be based on experience, skills, qualifications, internal pay equity, and market conditions.
Worksite address
omaha, NE, 68197, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.