About this opportunity
Primerica lists this Customer Support- Data Entry opportunity in brentwood, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Our Team
In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. The Customer Service Representative 1 responds to agents’ written and telephone inquiries regarding state insurance licenses and assists with questions regarding pre-licensing certificates, insurance license and contract status.
The CSR identifies concerns, asks appropriate questions, responds to questions in a concise and courteous manner, and documents all research findings thoroughly. This position provides complete and accurate information using the department manual and training sessions as sources of information and recognizes priority situations and understands when and how to notify appropriate parties. The CSR is also expected to assist external licensing departments with specific projects or tasks when needed to support our salesforce goal.
Monday-Friday 8am-4:30 pm CST
Minimum 1 year Call Center experience required
Minimum High School Diploma or GED required
Previous insurance or financial services experience is a plus
Bi-lingual (English/Spanish) is preferred
Intermediate skills in Microsoft Word
Ability to communicate professionally with irate customers
This position is exempt (not eligible for overtime pay):
Day one health, dental, and vision insurance
~Vacation, sick, holiday and volunteer time off
~ Life and disability insurance
~ Flexible Spending Account & Health Savings Account
~ Tuition reimbursement
~ It has been and will continue to be the policy of Primerica, Inc., We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.