About this opportunity
Kokusai Semiconductor Equipment Corporation lists this Customer Support Engineer opportunity in boise, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
CUSTOMER SUPPORT ENGINEER I & II
Support the Tools That Power the World
Launch your engineering career providing hands-on technical support for advanced semiconductor equipment used by leading chip manufacturers worldwide.
ABOUT KSEC
Kokusai Semiconductor Equipment Corporation is a global leader in advanced thermal processing systems and enabling semiconductor technologies, including Diffusion and CVD.
We are committed to technical excellence, professional growth, and diversity in the workplace.
At Kokusai Semiconductor Equipment Corporation (KSEC), this role is designed for early-career engineers who want structured development, real responsibility, and exposure to advanced semiconductor manufacturing environments.
WHAT THIS ROLE IS DESIGNED FOR AND WHAT WE ARE LOOKING FOR
A.S. or B.S. Mechanical, Electrical, Mechatronics, or related engineering graduates
Early-career engineers (0–3 years’ experience)
Technically curious individuals who enjoy troubleshooting and customer interaction
Engineers who want structured learning and real-world impact
You don’t need years of semiconductor experience. You do need strong fundamentals, mechanical aptitude, and a willingness to learn.
Basic understanding of electrical systems and troubleshooting fundamentals
Professional communication skills
Flexibility for travel (as needed) and schedule adjustments
WHAT YOU’LL DO
Perform preventive maintenance on advanced semiconductor equipment
Assist in troubleshooting and corrective maintenance activities
Follow KSEC and customer safety protocols at all times
Support equipment installation or removal as required
Complete documentation and administrative reporting accurately
Provide feedback to technical support and engineering teams
Maintain professional, customer-facing behavior
YOUR DEVELOPMENT PATH
Phase 1 – Structured Training: classroom instruction and on-the-job training (OJT) including:
Safety protocols and cleanroom fundamentals
Preventive maintenance (PM) and corrective maintenance (CM) fundamentals
Basic system diagnostics and documentation usage
Exposure to KSEC administrative systems and technical databases
Phase 2 – Guided Customer Support
Perform preventive maintenance with supervision
Assist with corrective maintenance and basic troubleshooting
Learn tool architecture and subsystem functions
Begin direct interaction with customer engineering teams
Phase 3 – Expanding Technical Scope
Support multiple customer tool sets
Perform independent maintenance tasks
Develop diagnostic confidence
Act as a professional liaison between customers and internal support teams
COMPENSATION
The pay offered to a selected candidate will be based on several factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. (Range $70.7K - $93.6K). In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation.
Kokusai is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
To apply, please send your resume to and
Please specify RQ number 1099 - 1100
Worksite address
boise, ID, 83708, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.