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ArmyNavyOutdoors.com

Customer Support Representative

greenville, TX

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About this opportunity

ArmyNavyOutdoors.com lists this Customer Support Representative opportunity in greenville, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

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Company Description

Army Navy Outdoors is a top online retailer for military surplus, emergency and outdoor related gear. The company's mission is to provide a large selection of quality items while offering trained experts to guide and answer all questions. With an expansive warehouse housing one of the largest U.S. surplus inventories, Army Navy Outdoors can quickly respond to disaster, B2B, emergency, or humanitarian needs.

Role Description

The ideal candidate must live in the state of Texas. This is a full-time remote role to include Customer Service along with B2B, and government agency outreach and support. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience, as well as contributing to the overall operational efficiency.

Qualifications

Customer Service and Customer Support skills

Strong communication and interpersonal skills

Ability to multi-task and problem-solve efficiently

Experience in handling customer inquiries and resolving issues effectively

Attention to detail and organizational skills

Proficiency in relevant software and platforms

Previous experience in a similar role is required

Enthusiasm for the outdoors and military gear is a plus

Seniority level

Entry level

Employment type

Full-time

Industries

Retail

Location: Greenville, TX. The role requires the candidate to reside in Texas.

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Worksite address

greenville, TX, 75403, US

Who can apply

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