waypointjobs

Renewyx

Customer Support Technician

phoenix, AZ

Check who can apply and the requirements below before continuing.

About this opportunity

Renewyx lists this Customer Support Technician opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We're hiring a Customer Support Technician for a solar tracker and racking systems manufacturer, based in Phoenix.

You'll get hands-on with tracker control systems, grounding and bonding, and power distribution, working directly with the engineering, business development, and customer teams to keep solar sites performing.

The role:

Troubleshoot electronic systems for customers and field service teams, support controller validation testing, and build training materials for operations and field engineers. You'll monitor customer site uptime, work with suppliers on specification and performance issues, and help test new tracker features. The role runs roughly 50% field travel to customer sites and the rest on site.

What you'll bring:

Associate's degree in electronics technology or a related field

1 to 3 years of industrial experience testing and troubleshooting electronic systems

Strong written and verbal communication, and the ability to work independently

Nice to have (bonus, not required):

Knowledge of solar tracking systems

Experience with component specification

Familiarity with quality and reliability engineering principles

Experience working with suppliers

What's on offer:

Compensation based on experience

Permanent, full-time role

A growing solar hardware business with real customer impact

You don't need to tick every box. If you have the core and the right attitude, or you know someone who fits, get in touch. Interviews are moving quickly.

Worksite address

phoenix, AZ, 85003, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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