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Job description
Customs Entries and Shipping Logistics, Customer Service RepresentativeBlue United Sourcing is proud to be a Veteran-owned company. Military Veterans and Spouses are strongly encouraged to apply.Job Title: Customs Entries and Shipping Logistics, Customer Service RepresentativeLocation: Bensenville, IL (Chicago) OnsiteSchedule: Monday–Friday, Approximately 8:30 AM–4:30 PMSalary Range: $60,000 - $65,000Total Compensation Package: Salary plus medical, dental, and vision insurance and a 401(k) with a 3% employer match. Benefits begin the first of the month following 30 days of service. Training is fully paid.Employment: Full-Time, W-2 SalariedRequired Experience: Significant customer-facing experience. 3 to 5 years quoting, filing, and auditing customs entries.About This Opportunity:Our client, a freight forwarding and customs brokerage company, is looking for a detail-oriented Customer Service Representative to join a close-knit, collaborative team. You'll get to know your clients' shipping needs inside and out and make sure their import shipments clear customs on time and in compliance.Day to day, you'll review shipment documentation, process customs entries, and stay in close contact with clients. Training is hands-on: one-on-one time with your supervisor plus shadowing experienced teammates. There is also a clear path to grow into account management or sales roles for people who are committed and eager to learn.Responsibilities:Prepare and process customs entries and bonds, primarily for air and ocean shipments, with some cross-border shipmentsComplete all regulatory requirements and documentation, including transit documents and customs clearancesMaintain client-specific Harmonized Tariff Schedule (HTS) databasesProcess, distribute, and release shipment documentation to carriers, freight forwarders, customers, and agents in a timely mannerReview and complete client billing based on established pricing, ensuring accurate costs and profit marginsApply working knowledge of Incoterms and commercial invoice requirementsBuild strong relationships with airlines, freight forwarders, customs brokers, trucking companies, and logistics vendorsPrepare reports and management information as requestedProvide courteous, prompt, and professional customer service to clientsRequired Qualifications:Strong command of the English language.Customer-Service orientationA team player who takes initiative and is open to learning new ways of doing thingsStrong knowledge of Microsoft Excel and Microsoft WordUnderstanding of state, federal, and international customs and trade regulationsHighly organized, detail-oriented, and willing to take ownership of your work3–5+ years of operational experience quoting, filing, and auditing customs entriesExperience working with Participating Government Agencies (PGAs) in the customs clearance processPrior administrative or customer service experience in logisticsProficiency with customs entry software, spreadsheets, and databasesAbility to pass a background checkPreferred Qualifications:Experience using Descartes Customs SoftwareLogistics certifications
Worksite address
bensenville, IL, 60106, US
Who can apply
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