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Job description
Kaleidoscope Innovation in San Diego, California, is seeking a professional to design and develop NICE CXone architectures, focusing on voice and digital channels for inbound/outbound calls. The role includes leading the design of call flows, overseeing integrations, and optimizing system performance.
The ideal candidate will have experience with telephony systems and cloud migration consulting, ensuring scalability and compliance in architecture. Key responsibilities include conducting architectural reviews and driving enhancements across the CX landscape.
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Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.