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Assurant, Inc.

CX Transformation Lead - Hybrid (Miami)

south miami heights, FL

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About this opportunity

Assurant, Inc. lists this CX Transformation Lead - Hybrid (Miami) opportunity in south miami heights, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Assurant, Inc. in Miami, FL seeks a seasoned professional to lead end-to-end experience transformation initiatives. You will analyze data, design future-state experiences, and build business cases tied to measurable outcomes, influencing senior stakeholders across multiple functions.

The role emphasizes innovation including AI-enabled experiences. The position is hybrid, based in Miami with in-office three days per week, and requires work authorization in the United States for full-time

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