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Job description
PHM is seeking a Senior Vice President, Customer Experience to lead the CX capability, shaping how insights, strategy, and customer understanding drive growth across the agency and client portfolio. Reporting to executive leadership, the role sets the vision for the discipline and builds high-performing teams to deliver measurable business impact.
The role spans leadership, strategic and people development, and business growth, partnering with cross-functional leaders to ensure client
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Who can apply
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