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Job description
POSITION DETAILS
CycleBar is a premium indoor cycling brand that delivers high-energy, low-impact workouts in an inclusive, community-driven environment. Each class combines rhythm-based cycling, endurance and strength-focused intervals, motivating music, and expert coaching to create an engaging full-body cardiovascular experience for riders of all fitness levels. More than just a workout, CycleBar is built around connection, personal achievement, and creating a welcoming studio community where members feel motivated, supported, and excited to come back.
The General Manager oversees studio functionality from sales and retention to community engagement. The GM will have an assigned lead staff member in each studio for additional support.
QUALIFICATIONS:
Associate degree or 2 yrs. College preferred min.
Sales Management: 1 year (Required)
Leadership/Team Management-Supervision: 1+ year (Required)
Boutique Fitness Experience: 1 year (Preferred)
Confident in generating personal sales and training Sales Reps in sales and customer service
Experience supervising personnel and assigning tasks.
Ability to manage and drive 4 revenue streams: memberships, retail, private rides, and teacher training
Passionate about fostering B2B partnerships and community engagement
Excellent communication and strong interpersonal skills
Flexible to studio work schedule
Ability to recognize areas of improvement and make changes using good judgement
Ability to excel in a fast changing and diverse environment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public and foster community, within the team and the studio membership
Proficiency with computers and studio software
RESPONSIBILITIES:
Meet Studio Goals and implement plan and strategies to achieve them
Provide exceptional level of customer service at the studio to existing members via face-to-face, phone and email.
Contact prospects/leads to schedule Pilates class and enroll them on Intro classes or sell membership
Evaluate and assess monthly studio KPIs (key performance indicators) to improve studio results.
Manage Studio on Social Media in order to promote the studio and help to generate leads.
Strategically manage marketing campaigns to generate leads for the studio incoordination with regional general manager and owner
Lead generation including grass roots marketing and networking
Implement sales process to schedule prospects into Intro class
Ensure that studio retail/products are stocked with accurate inventory counts
Supervise team and assure they meet their goals
Proficiency in Club Ready and POS system, to include revenue reports, attendance reports, etc.
Collect out-standing dues
Maintain cleanliness and organization of the studio
Enforce company and studio policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Create and manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Partner with Lead Instructor to ensure class experience and attendance are above standard
Independently make decisions related to high level customer service
Job Type: Full-time
Pay: Starting at $45,000.00
Benefits:
Monthly Performance Bonus Eligibility
401(k) + matching
Monthly Health Reimbursement
Paid time off
Free access to open class slots
Access to Management, Leadership, Development Materials via Action Coach
Employee Discount
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Worksite address
sanford, NC, 27330, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.