D365 F&O Implementation Program Director

Job description

As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction.

This Opportunity

The D365 F&O Implementation Program Director is responsible for leading the planning and execution of Komline's Microsoft Dynamics 365 Finance and Operations deployment portfolio. This role owns program execution and delivery governance, ensuring implementations remain on schedule, within approved budgets, and aligned with Komline's operating model as the company continues to grow through acquisitions. The Program Director works closely with the ERP Platform Manager, who retains overall platform ownership, security and access governance, production support oversight, and long-term platform direction.

The Program Director will also lead Komline's transition from a partner-dependent deployment model to an internally led implementation capability. This includes building and developing the internal deployment team, establishing repeatable methods and controls, transferring knowledge and solution ownership from implementation partners, and determining where external expertise continues to add value. The successful candidate will bring strong program controls, manufacturing ERP experience, organizational leadership, and the judgment to surface issues early, drive decisions, and maintain accountability across multiple concurrent workstreams.

Responsibilities

Build and maintain an integrated, multi-site deployment roadmap that accounts for acquisition timing, business readiness, resource capacity, dependencies, and competing priorities

Establish schedule and budget baselines, monitor actual performance, maintain forecasts, manage scope and change control, and take corrective action when milestones, costs, or resource commitments begin to deviate

Lead implementations with internal Komline resources and implementation partners through discovery, process design, configuration, data migration, integrations, testing, training, cutover, go-live, stabilization, and formal transition to support

Design, build, and lead a scalable internal D365 deployment organization spanning solution architecture, finance, manufacturing and supply chain, project accounting and costing, data migration, integrations, testing, and change readiness.

Create and execute a phased transition plan that progressively shifts deployment ownership and delivery responsibilities from MCA Connect and other external resources to Komline's internal team without disrupting active implementations.

Define roles and capacity requirements; support recruiting and onboarding; set performance expectations; coach internal implementation resources; and develop a team capable of leading multiple concurrent deployments.

Partner with corporate and site leaders to assess newly acquired businesses, define D365 F&O deployment approaches, identify gaps and risks, and incorporate each acquisition into the broader ERP roadmap

Set clear deliverables and acceptance criteria for systems integrators and vendors; validate staffing and estimates, monitor performance against statements of work, challenge assumptions, and hold partners accountable for quality, schedule, and budget

Lead steering committees, program reviews, risk and issue escalation, change control, and executive reporting, ensuring decisions have clear owners and deadlines

Align Finance, Operations, Engineering, Supply Chain, Sales, IT, site leadership, and subject-matter experts around standardized processes, local requirements, and deployment commitments

Maintain transparent program-level risk, issue, and dependency registers; identify critical-path threats early, drive mitigation plans, and elevate unresolved decisions before they affect cost or schedule

Define stage gates and objective readiness criteria for solution design, data, integrations, security, testing, training, cutover, and go-live, and confirm that business owners are prepared to operate successfully

Develop realistic internal and external resource plans, identify capacity or capability gaps, and coordinate site participation without compromising business operations

Ensure deployments address Komline's made-to-order and engineer-to-order environment, including project costing, percentage-of-completion processes, manufacturing, and related reporting requirements

Capture lessons learned, improve the implementation playbook, increase reuse of proven designs and test assets, and strengthen deployment predictability and cost-effectiveness

Provide concise, accurate, and forward-looking reporting on milestones, costs, risks, decisions, resource constraints, deployment readiness, and stabilization support

Perform other duties as assigned

Qualifications

8+ years of progressive ERP project or program management experience, including responsibility for complex, multi-site implementations

Demonstrated ownership of implementation budgets, schedules, resource plans, vendor performance, risks, and executive reporting

Experience building, leading, and developing internal ERP implementation teams, including defining roles, delivery methods, governance, and performance expectations.

Demonstrated experience transitioning delivery responsibilities and institutional knowledge from systems integrators or consultants to internal teams.

Direct experience implementing Microsoft Dynamics 365 Finance and Operations or a comparable enterprise ERP platform

Experience in industrial manufacturing, preferably within made-to-order, engineer-to-order, or project-based manufacturing environments

Strong understanding of end-to-end ERP deployment disciplines, including process design, data migration, integrations, testing, change management, training, cutover, and stabilization

Experience coordinating multiple business functions and operating locations through significant process and technology change

Ability to travel at least 50%, including recurring travel to manufacturing sites and newly acquired businesses; travel may increase during discovery, testing, cutover, go-live, and stabilization periods

Bachelor's degree or an equivalent combination of education and relevant experience

Preferred

Direct experience implementing Microsoft Dynamics 365 Finance and Operations

Experience integrating acquisitions into a common ERP platform and operating model

Knowledge of project accounting, project costing, percentage-of-completion accounting, and financial controls in a manufacturing environment

Experience managing D365 F&O implementation partners and managed services providers

PMP, PgMP, or comparable program or project management certification

Working knowledge of Azure DevOps or similar tools for requirements, work management, testing, risks, and release tracking

Komline is an Equal Opportunity Employer (EOE) - M/F/Vets/Disabled

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Worksite address

tacoma, WA, 98417, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.