About this opportunity
Skill lists this Data Analyst / Data Scientist (Utility Analytics) opportunity in asheville, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Data Analyst / Data Scientist (Utility Analytics)
Location: US/Remote (EST preferred)
Employment Type: Contract (1–2 Years, Special Project)
Pay Rate: $55.00 – $60.00/hour (Up to $75.00/hour for candidates with extensive, highly relevant utility experience)
Schedule: Standard Business Hours
Target Start Date: ASAP
About the Role
We are seeking a detail-oriented Data Analyst / Data Scientist to join our Customer Analytics and Digital Products team on a high-impact, special project. In this role, you will analyze large-scale utility datasets, evaluate customer-facing digital products (such as rate recommendation and bill comparison tools), and build interactive reporting tools to drive business decisions and improve customer experience.
Key Responsibilities
Data Analysis & Quality Control: Analyze large utility datasets—including AMI usage, Customer Care & Billing (CC&B), and customer engagement data—to identify trends, patterns, anomalies, and quality issues.
Visualization & Reporting: Design and maintain Power BI dashboards, reports, and visual summaries to track product performance, billing outcomes, and key customer metrics.
Digital Product Support: Support customer-facing digital products (e.g., rate recommendation tools and bill comparison features) using historical usage and billing data.
Engagement Analytics: Track and analyze website and digital engagement metrics (such as page views, clicks, and user interactions).
Cross-Functional Collaboration: Partner closely with Product Owners, software engineers, and business SMEs to support data integrations, user testing, and product enhancements.
Stakeholder Communication: Translate complex technical findings into actionable insights and present recommendations clearly to both technical and business stakeholders.
Required Qualifications & Skills
Utility Industry & AMI Data (MUST-HAVE): Direct experience working with Advanced Metering Infrastructure (AMI) and utility customer usage data. Note: Candidates without utility/AMI experience will not be considered.
Professional Experience: 2+ years of professional data analysis experience, with a proven track record of reviewing large data extracts/dumps to identify trends and data anomalies.
Technical Proficiency:
Hands-on experience with Power BI for dashboard creation and data visualization.
Experience with Databricks or working with large, multi-source datasets.
Education: Bachelor’s degree in Data Science, Analytics, Computer Science, Statistics, or a related field.
Core Competencies: Strong data validation and problem-solving skills, extreme attention to detail, and excellent verbal and written communication skills suitable for a regulated environment.
Preferred / Nice-to-Have Skills
Experience with Customer Care & Billing (CC&B) data and tools.
Proficiency with Google Analytics or other web/digital engagement tracking platforms.
Proven track record developing recurring customer analytics reports and tracking digital product adoption.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.