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Job description
The Data Center Warranty Manager is responsible for managing the post-construction / post-deployment phase of data center projects. This includes overseeing defects, warranties, vendor accountability, and system performance stabilization after handover. They act as the bridge between Construction & commissioning teams, Operations (data center ops), and vendors / contractors.
Key Responsibilities
1. Warranty & Defects Management
Track and manage warranty issues/periods for all systems (electrical, mechanical, IT infrastructure)
Log, prioritize, and resolve defects discovered after handover
Ensure vendors meet contractual warranty obligations
Maintain an issue tracking system
Act as the primary contact for OEMs and contractors during warranty phase
Escalate unresolved issues and monitor/enforce SLAs
Coordinate site visits and remediation work
3. Transition to Operations (Aftercare Phase)
Support smooth transition from project delivery to operations
Ensure all documentation, warranties, and asset data are complete
4. Incident & Root Cause Analysis
Assist investigations into post-handover failures
Co-ordinate RCA (Root Cause Analysis) and ensure corrective actions
Assist mitigation to ensure prevention of repeat failures across sites
5. Reporting & Governance
Provide regular reports on open defects, warranty claims status, vendor performance
Track KPIs like time to resolution & defect recurrence rate
Support compliance with contractual obligations, safety standards, and operational readiness criteria.
Identify risks during warranty phase and mitigate proactively.
Requirements
To be considered, applicants need to demonstrate they meet the following requirements:
Good understanding of Electrical systems (UPS, switchgear, generators), Mechanical systems (HVAC, chillers, CRAC units), and Data center infrastructure (Tier III/IV concepts).
Familiarity with Ticketing systems like CMMS / asset tools, Excel / Power BI dashboards, Document control systems.
Certifications (preferred): PMP (Project Management Professional), CDCP / CDCS (Data Center certifications)
Between 1–3+ years in Data center construction, commissioning, or operations, Experience with mission-critical environments.
Bachelor’s degree in: Electrical Engineering, Mechanical Engineering, or Construction Management
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Worksite address
kansas city, KS, 66115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.