About this opportunity
Amazon lists this Data Center Manager (AWS) opportunity in canton, Mississippi. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Key Job Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Manage performance of a diverse team of data center operation professionals across different locations
Develop career paths for employees and update internal tools
Recruit and train data technicians to ensure appropriate staffing levels
Ensure effective and efficient management of day‑to‑day data center operations, including queue management, 24/7 shift arrangement and hardware logistics
Act as subject matter expert across all aspects of data center operations
Ensure all operational KPIs and metrics are measured and met
Inspire and guide improvements in team process, technology innovation, and automation
Manage large‑scale events (outages) and act as call leader
Improve workflows and throughput for data center operations
Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs
Maintain the on‑call schedule, coordinating absences and vacations
Maintain passion for service quality and continuously improve customer experience
A Day in the Life
Lead the team to ensure overall availability and reliability, meet or exceed defined service levels, manage shifts, and continuously drive operational excellence.
Basic Qualifications
2+ years of data center, network engineering, or systems engineering experience
2+ years of experience managing people in a technical environment
Preferred Qualifications
2+ years of computer hardware experience, including troubleshooting and repair
Experience in technical writing in a relevant field
Certifications in a relevant field (e.g., CCENT, Network+, CCNA)
Behavioral interviewing and hiring experience
Ability to work on a flexible schedule, including days, nights, and weekends
Benefits
The base salary range for this position is $70,700.00 – $123,600.00 annually. Package includes sign‑on payments and restricted stock units (RSUs). Comprehensive benefits include medical, dental, vision, prescription, basic life and accidental death & dismemberment insurance, supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Location
Canton, MS, USA
#J-18808-Ljbffr
Worksite address
canton, MS, 39046, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.