About this opportunity
Pkaza lists this Data Center NOC Systems Manager opportunity in sumner, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
NOC Systems Manager - Data Center Facilities - Sumner, WA
This opportunity is working directly with a mission-critical data center colo provider. This firm provides data center solutions custom-fit to the requirements of their client's mission-critical operational facilities. They provide reliability of mission-critical facilities for many of the world's largest organizations facilities supporting Enterprise Clients. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.
We are looking for an experienced Data Center NOC Systems Manager to support a critical data center. The Data Center NOC Systems Manager will be responsible foron the management of the operation, preventive maintenance and monitoring systems and support of critical infrastructure - eg: high-density server cabinets, environmental and EPMS (Electrical and Power Monitoring Systems), electrical distribution, BAS Systems (Building Automation Systems), or BMS System (Building Monitor Systems) and control systems.NOC Manager will as provide support for colo customers for IT hardware via Remote Hands Services.
Responsibilities:
Operate and Manage controls and building automation systems platforms such as Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS) in a data center environment - testing and operations
Manage a team of NOC Technicians
Supervise the on-site management of sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures
Establish performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility monitoring and controls systems
Work with IT managers, Facilities Managers, and other business leaders to coordinate projects and optimize plant safety, performance, reliability and efficiency
Monitor and administer MOPs and SOPs for all work on critical facilities / data center facility equipment controls systems
Schedule work activities, within specified change control / management protocol
Provide emergency support when needed on critical controls systems onsite
Manage, monitor, maintain, and act as incident first-response for liquid cooling cabinet system to ensure optimal thermal management
Manage, run diagnostics, and troubleshoot infrastructure monitoring systems to maximize system uptime and visibility and ensure SLAs are maintained
Perform Remote Hands / Smart Hands services for tenants using exceptional customer service skills, including racking, cabling, hardware diagnostics oncompute and network equipment
Conduct routine facility rounds and respond to emergency infrastructure alerts during the night shift
Provide support for the facility team during maintenance activities and incident response
Operate software to allow for the site infrastructure equipment and systems to perform withouterror in obtain maximum up time
Troubleshoot system errors and conflicts within the software and operating systems
Adhere to and review existing facility operating procedures (MOPs, SOPs, EOPs) and participate in defining and refining new onesas it pertains to control processes
Monitor contractors and vendors for procedural, safety, environmental, risk mitigation and "stop work" process compliance with established SOPs and Policies
Communicate effectively and provide team with updates to mitigate risk, safe operations and shift coordination
Uphold our high standards of excellence in facility operation and appearance as well as respectful interpersonal conduct with colleagues and customers alike
Monitoringfire detection andsuppression systems, battery monitoring along local area network (LAN) mapping and records keeping
Repair and Troubleshoot controls systems and hardware (relays, controllers, etc.)Possess working knowledge on data center unique access systems and CCTV systems
Manage the integration of a new computerized maintenance management tool (CMMS) for all software andhardware systems along with all datacenter infrastructure systems
Oversee and manage all change management and controls system upgrades while maintaining 100% uptime on allexisting equipment
Direct and monitor subcontractors (onsite and offsite) including scheduling, resource management and coordination of design, construction and start-up services as needed. Construction trades generally include various electrical, mechanical and equipment suppliers
Install, coordinate, and wire BMS / HVAC controllers and field devices including low voltage cable terminations
Troubleshoot BAS systems including corrective actions and discuss with technical support problems related to maintenance or operation of equipment
Collect data and performs datacenter rounds and system readings
Develop process documentation and training materials
Manage the installation and wiring of BAS controllers and field devices including low voltage cable terminations
Execute troubleshooting of BAS systems including corrective actions
Perform QA / QC of BAS and integrated systems using BAS software tools
Manage OpEx budgets
Maintain a constant state of readiness in support of the mission goal of 99.999% uptime
Qualifications:
Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience
Critical Facilities / Data Centerinfrastructure operations and management software experience
Working knowledge ofNetworking, routing and switching protocol, and networking equipment such as Cisco,Moxa, Ubiquity, etc/communication protocols such as Modbus, TCP/IP, and BACnetand the ability to resolve network and hardware problems in a timelymanner
Ability to monitor network performance and proactively identify areas for improvement andoptimization
Troubleshoot to resolve or identify an equipment malfunction or failure
Certification or relevant experience in cybersecurity principles and best-practices
Ability to implement, document, and maintain network hardware and network security
Experience installing and troubleshooting low-voltage control system wiring
Hands‑on experience with one or more building automation / industrial control systems ( Honeywell, Alerton, Distech Controls, TridiumNiagara N4, Allen‑Bradley, StruxWare etc)
Preferably 5+ years experience with DCIM, Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS)
3-5 + years of Data Center Leadership / Management a must
Experience supervising a technical data center operations staff
PLC / ALC Experience
Experience and proficiency using a Computerized Maintenance Management System (CMMS)
Process and procedure development experience (SOPs, MOPs, EOPs, etc)
Ability to follow company and site safety requirements,comply with OSHA standards
Analyze and prepare documents, reports and correspondence
A PLUS - Previous experience in the Military / Military Veterans ; Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.
Ability to successfully work independently; Self Starter and should prioritize well
Effective Communicator- emails, phone, meetings. Strong organizational, communication, and reporting skills
Ability to multitask, establish priorities, delegator, manage conflicts; Highly organized with proved project management abilities
Superior analytical, planning and problem resolution skills Knowledge of Company Services and operations structure and support operations
MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams)- ability to create complex reports, forecast modeling, etc
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
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Worksite address
sumner, WA, 98390, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.