About this opportunity
Taleo lists this Data Center Operation Engineer opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Overview
The Senior Data Center Operations Engineer plays a critical, hands-on role in supporting the build-out and long-term operation of a high-performance, enterprise-scale data center environment .
This position is designed for an experienced engineer with deep expertise in server hardware troubleshooting, Linux systems, and data center operations . You will contribute during the initial build and deployment phase , supporting infrastructure bring-up, validation, and hardware readiness. As the environment transitions into steady-state operations, you will take ownership of ongoing reliability, advanced troubleshooting, and continuous improvement initiatives .
This role requires a strong operator mindset—someone who thrives in high-availability environments and takes pride in resolving complex issues at their root. You will serve as a technical escalation point, working closely with engineering and infrastructure teams to maintain system stability and performance.
You will collaborate with cross-functional teams, making clear and professional communication in English (written and verbal) essential for success in this role .
This role offers continuity across both deployment and operational phases, providing a strong foundation for long-term technical growth within a critical infrastructure program.
Key Responsibilities
Advanced Hardware Troubleshooting & Repair
Diagnose and resolve complex hardware failures across server platforms (motherboards, CPUs, memory, storage)
Perform component-level repairs and replacements on servers and data center hardware
Execute break/fix processes with a focus on minimizing downtime and meeting SLAs
Conduct root cause analysis (RCA) of hardware failures and recommend preventative actions
Identify recurring failure trends and contribute to tooling and process improvements
Perform such other duties and responsibilities as may be reasonably be assigned from time to time
Linux Systems & Platform Support
Utilize Linux command-line tools for system monitoring, diagnostics, and troubleshooting
Support provisioning and deployment of servers across various Linux distributions (RHEL, Ubuntu, etc.)
Troubleshoot boot-level and OS-level issues in production environments
Collaborate with engineering teams to resolve complex issues involving hardware/software interaction
Data Center Operations
Support hardware installation, structured cabling, and infrastructure validation
Maintain accurate inventory of spare parts, assets, and retired equipment
Document all repairs, changes, and configurations in ITSM/DCIM systems
Ensure adherence to data center safety, security, and operational protocols
Act as a technical escalation point for complex infrastructure issues
Participate in on-call rotation supporting 24x7 operations
Collaboration & Mentorship
Provide guidance and training to technicians on hardware troubleshooting best practices
Collaborate with network, storage, and infrastructure teams to resolve cross-functional issues
Contribute to knowledge sharing, documentation, and operational excellence initiatives
Required Skills
Strong English communication skills (written and verbal) are required for coordination with cross-functional teams
Expert-level knowledge of server hardware architecture and component-level troubleshooting
Strong proficiency with Linux systems and command-line diagnostics
Solid understanding of networking fundamentals and hardware (switches, routers, firewalls)
Experience working within structured operational environments (SOPs, SLAs, ticketing systems)
Familiarity with ITSM/DCIM tools (ServiceNow, Jira, or similar)
Experience with structured cabling and fiber optic connectivity
Strong analytical and problem-solving skills with attention to detail
Ability to operate effectively in high-pressure, high-availability environments
Strong organizational and documentation skills
Required Experience
5+ years of experience in data center operations or similar infrastructure environments
Significant hands-on experience with server hardware troubleshooting and repair
Minimum of 2 years of experience working with Linux operating systems in production environments
Experience supporting enterprise server platforms and infrastructure environments
Demonstrated experience performing root cause analysis and resolving complex hardware issues
Experience working within ticketing systems and operational workflows
Exposure to data center build-outs, deployments, or infrastructure upgrades (preferred)
Preferred Certifications
CompTIA A+, Server+, or Linux+
LPI certification or equivalent
Vendor-specific hardware certifications
Physical Requirements
Ability to lift and move equipment up to 50 lbs
Ability to work in a temperature-controlled environment with moderate noise levels
Ability to perform physical tasks such as standing, walking, bending, and kneeling for extended periods
#J-18808-Ljbffr
Worksite address
minneapolis, MN, 55400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.