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Rush University Medical Center

Data Center Operations Manager-28905

chicago, IL

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About this opportunity

Rush University Medical Center lists this Data Center Operations Manager-28905 opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Hospital: Rush University Medical Center

Department: IT Infrastructure

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (

Pay Range: $55.75 - $83.07 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

The Data Center Operations Manager is a key technology leader responsible for the reliable, secure, and efficient operation of Rush's data center environments. This role leads a team of data center engineers and oversees infrastructure activities, ensuring work is completed accurately and in accordance with established procedures, change management practices, and industry best practices.

This is an opportunity for an experienced data center professional who enjoys developing people, solving complex operational challenges, and driving continuous improvement. The manager will oversee the installation, relocation, repair, and removal of server, network, and storage hardware; manage data center capacity and assets; oversee copper and fiber connectivity; and ensure infrastructure changes are accurately documented.

Working closely with Infrastructure Engineering, IT teams, and third-party partners, the Data Center Operations Manager will help maintain a reliable, organized, and scalable environment that supports Rush's evolving technology needs. The ideal candidate is a proactive, collaborative leader with strong data center operations experience, knowledge of IT infrastructure and networking, and the ability to balance technical priorities with team development and operational excellence.

If you are passionate about data center operations and enjoy leading technical teams, this is an opportunity to make an impact supporting the technology that enables patient care, research, education, and innovation across Rush.

Responsibilities

Lead and mentor a team of Data Center engineers, fostering a culture of collaboration and continuous learning.

Adheres to a continuous improvement methodology for systems and services under their span of control.

Manage, lead and support a team that is responsible for the following:

Installation, relocation and removal of Network, Server and Storage hardware to manufacturer standards and industry best practice.

Repair of hardware to major component level (e.g. hard disk, NIC card, memory, physical servers, network hardware, etc.) as requested, across a broad range of vendor equipment.

Cross connects, investigating and removal of any connectivity withing the Data Center space.

Execution of all work to Data Center work process & procedure.

Build, review and update all Data Center standard operating procedures, SOP.

Manage the goods in/out process for your dedicated storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage.

Receipt of damaged/failed hardware internally and replacement through Return Merchandise Authorization (RMA) process

Carry out monthly audits of items in store and produce a report of all anomalies

Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc.).

Ensure that all records are updated following any installations, moves or changes

Carry out daily housekeeping checks of the data halls and record their findings

Control Data Center stocks (copper/fiber patch leads, patch panels, connectors etc.) and report appropriately.

Required Job Qualifications

Bachelor's degree with a minimum of 5 years relevant experience required.

4+ years' experience Managing Data Center environments

Local, onsite presence.

Effective written and verbal communication at all levels

Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards, with preference given to the following qualifications.

Basic network knowledge and good experience of a broad range of IT hardware; HP, Dell, Ciena, Cisco, and Arista.

Preferred Job Qualifications

Pro-active and flexible with ability to work either as part of a team or as an individual

Experience of working in an ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes.

Strong attention to detail

Good experience using Microsoft Office and CRM databases

Ability to prioritize effectively

Ability to manage 3rd party contract staff/companies working within the DC

Understanding of IP networks

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Worksite address

chicago, IL, 60290, US

Who can apply

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