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Job description
A leading IT services firm located in Yonkers, NY is seeking a Network Smart Hands Supervisor responsible for managing a team of 15 field technicians. The role includes supervising service requests, ensuring SLA compliance, and generating performance reports within a 24/7 hospital environment. Candidates should have at least 2 years of supervisory experience and 4 years in network operations, with a strong proficiency in ServiceNow and organizational skills. The position offers a starting hourly range of $40-$45 and comprehensive benefits.
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Who can apply
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