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Job description
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Serverfarm is seeking an experienced Data Center Mobilization Manager to lead the mobilization of new data center operations, either through greenfield site start-ups or the transition of acquired data centers into the Serverfarm operating model. The ideal candidate will be a Program Manager with experience in data center MEP Operations startup.
The role acts on behalf of the business to ensure operational readiness, risk control, and seamless handover into Business-as-Usual operations. Working cross-functionally with Development, Finance, Procurement, People, Product, and third-party service providers, the Mobilization Manager will coordinate, track, and assure all mobilization activities and deliverables through to formal acceptance and handover to the site operational delivery team.
Key Accountabilities
Mobilization Strategy & Governance
Lead the mobilization strategy for new data center deployments and acquisitions
Agree Acceptance Criteria for each subsystem and area with Operations Engineering / Development
Establish mobilization plans, governance structures, and milestones
Track progress against program timelines and ensure readiness for go-live and handover
Cross-Functional Coordination
Function as the central mobilization interface across Development, Finance, Procurement, People, Product, and Operations
Coordinate internal teams and third-party partners to ensure all mobilization deliverables are aligned and complete
Ensure mobilization activities support Serverfarm’ s commercial, operational, and customer objectives
Operational Readiness & Assurance
Ensure all critical infrastructure is delivered, commissioned, and transitioned in line with Serverfarm design standards, availability targets, and redundancy philosophies
Confirm readiness for 24/7 mission-critical operations in alignment with contracted customer obligations as part of handover to site operations
Define and assure the target operational model in line with Serverfarm standards
Ensure staffing models, training, and competency requirements are met prior to handover
Review and approve operational documentation including SOPs, MOPs, and EOPs
Lead readiness reviews and formal go-live approvals
Ensure compliance with applicable codes and standards including NEC, NFPA, IEEE, CSA (Canada), and local Authority Having Jurisdiction (AHJ) requirements
Confirm electrical switching procedures, lockout/tagout (LOTO), and emergency operating procedures are in place and validated
Ensure cooling designs support current and future IT loads, redundancy requirements, and operational efficiency targets
Review commissioning results, seasonal testing strategies, and mechanical failure response procedures
Supplier & Transition Management
Define and mobilize suppliers required to meet warranties and Service Level Agreements
Function as the primary point of governance with incoming and outgoing suppliers
Ensure contract obligations, KPIs, SLAs, and mobilization requirements are met
Support acquisition transitions, including staff transfer oversight where applicable
Assets, Systems & Data Integration
Oversee validation of asset registers, O&M documentation, warranties, and maintenance strategies
Ensure MQTT telemetry data is available on time to operational systems
Ensure BMS, EPMS, CMMS, & reporting tools are configured to Serverfarm standards
Support lifecycle planning and fulfilment of critical spare obligations
Health, Safety & Compliance
Establish and enforce Serverfarm HSE standards across all contractors, FM providers, and vendors during mobilization
Ensure compliance with all applicable OSHA (US), provincial/state safety regulations (Canada), NFPA, NEC, CSA, and local AHJ requirements
Ensure clear HSE governance, roles, responsibilities, and escalation routes are defined and communicated
Review and approve risk assessments, method statements, and safe systems of work
Support audits, regulatory compliance, and assurance reviews
Emergency Preparedness & Response
Ensure site emergency plans are developed, tested, and aligned with local emergency services
Support emergency drills, tabletop exercises, and failure scenario simulations
Validate emergency communications, evacuation procedures, and muster arrangements
Training, Competency & Safety Culture
Ensure safety training and certification requirements are defined and met prior to go-live
Promote a strong safety-first culture across all mobilization activities
Encourage proactive hazard identification and continuous safety improvement
Environmental & Sustainability Compliance
Ensure compliance with environmental regulations related to fuel storage, refrigerants, spill prevention, waste management, and emissions
Oversee spill response planning and environmental incident readiness
Support alignment with Serverfarm sustainability and ESG commitments
Handover to Operations
Lead the structured handover from mobilization into steady-state site operations
Confirm performance reporting, governance, and escalation frameworks are embedded
Support early-life operational stabilization and lessons-learned reviews
Required Skills
Essential
Proven experience in data center site start-ups, mobilization, or operational transitions
Strong understanding of mission-critical data center operations and risk management
Experience operating in a client-side or owner-operator role
Strong stakeholder management and cross-functional coordination skills
Demonstrated ability to manage complex transitions without service disruption
Strong Program Management experience
Desirable
Experience supporting data center acquisitions and integrations
Knowledge of FM service models and supplier governance
Familiarity with DCIM, CMMS, and operational reporting platforms
Personal Attributes
Highly organized with strong attention to detail
Calm and decisive in live, high-risk environments
Confident, challenging suppliers and driving accountability
Collaborative, pragmatic, and delivery focused
Travel
Role involves significant travel (approximately 70%)
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Who can apply
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