Availability awaiting confirmation
We are waiting for a fresh update from the source. This page preserves the last received job details; current availability is not confirmed.
Job description
Job Description Job Description Data Center Technician
Locations: McAllen, TX & El Paso, TX
Compensation: Competitive Pay - Can Be Discussed During the Hiring Process
Employment Type: Full-Time
Work Arrangement: Onsite
Job Overview
The Data Center Technician is responsible for supporting day-to-day operations within a mission-critical data center environment. This role focuses on maintaining uptime, security, operational reliability, and customer satisfaction through infrastructure support, monitoring, troubleshooting, preventive maintenance, and technical assistance.
The ideal candidate is technically inclined, customer-focused, bilingual, and capable of working in a fast-paced environment while supporting network, fiber, and data center infrastructure operations.
To ensure the highest levels of uptime, reliability, and customer satisfaction by maintaining, monitoring, and supporting data center infrastructure, network services, and facility operations.
Must-Haves
Bilingual: English and Spanish
Experience as a:
Data Center Technician
NOC Technician
SOC Technician
Similar technical support role
Experience working with:
Fiber optics
Copper cabling
Network infrastructure
Data center environments
Ability to work:
On-call rotations
Nights, weekends, and holidays when required
Strong troubleshooting and customer service skills
Valid driver's license
Preferred Qualifications
Associate Degree or higher in:
Telecommunications
Electrical Engineering
Mechanical Engineering
Computer Networking
Related technical field
Familiarity with:
OSI Model
Network Fundamentals
OTDR Testing Equipment
Fiber Testing Equipment
Experience using:
Asana
Slack
Google Workspace
Responsibilities
Data Center Operations
Monitor, inspect, and maintain critical data center infrastructure
Perform preventive and corrective maintenance activities
Support installation and maintenance of network and telecommunications equipment
Troubleshoot service interruptions and infrastructure issues
Participate in capacity planning and infrastructure upgrades
Network & Fiber Support
Install, terminate, test, and troubleshoot fiber optic and copper cabling
Support network equipment including routers, switches, and related hardware
Utilize fiber testing equipment and OTDR tools when required
Customer & Facility Support
Assist customers with service requests and support needs
Escort customers, vendors, and contractors as required
Support physical security procedures and access control policies
Provide exceptional customer service in all interactions
Documentation & Compliance
Maintain accurate service logs and technical documentation
Track incidents, requests, and maintenance activities
Follow company operational, security, and safety procedures
Assist with process improvements and operational best practices
Key Competencies
Strong customer service and communication skills
Problem-solving and troubleshooting mindset
Attention to detail and accuracy
Ability to work independently and within a team
Adaptability in a mission-critical environment
Strong organizational and time-management skills
MDC Data Centers
MDC Data Centers is a carrier-neutral data center provider specializing in colocation, interconnection, and network infrastructure services throughout strategic U.S.-Mexico connectivity markets. The company operates across major border and regional locations, supporting a large ecosystem of network providers and interconnection opportunities through its carrier-neutral platform.
MDC delivers secure, highly connected data center environments that help organizations expand network reach, improve connectivity, and support critical business operations.
Company Description Who We Are
SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.
Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact?
Explore opportunities
Grow your career
Be part of something global
Your future starts here.
Company Description Who We Are SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters. Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? Explore opportunities Grow your career Be part of something global Your future starts here.
Worksite address
mcallen, TX, 78501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.