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Kia America

Dealer Experience & CX Strategy Leader

irvine, CA

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About this opportunity

Kia America lists this Dealer Experience & CX Strategy Leader opportunity in irvine, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Kia America is seeking a strategic leader to manage dealer experience programs and the Kia Dealer Excellence Program (KDEP) within the U.S. market.

You will design, implement, and continuously improve dealer evaluation frameworks, KPIs, and customer experience initiatives across Sales and Service channels. This role collaborates with local teams, Kia North America, and Kia HQ, leveraging data-driven insights to strengthen dealer performance and customer satisfaction while aligning with overall

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Worksite address

irvine, CA, 92713, US

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