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Express Employment Professionals

Debt Collector

kalispell, MT

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Job description

Debt Collector / Collections RepresentativePay: $20.00/hour Schedule: Monday-Friday, 9:00 AM-5:00 PMExpress Employment Professionals is recruiting for a local client seeking a professional and customer-focused Debt Collector / Collections Representative. This position is ideal for someone who communicates with confidence, handles high call volumes effectively, and approaches each interaction with professionalism, empathy, and persistence.Key ResponsibilitiesConduct a high volume of outbound calls regarding past-due accounts.Negotiate payment arrangements while maintaining positive customer relationships.Accurately document account activity and update records through data entry.Deliver exceptional customer service in sensitive and challenging situations.Maintain compliance with company policies and collection procedures.QualificationsPrevious experience in a call center, customer service, or collections environment preferred.Debt collection experience is a plus but not required.Strong verbal communication and active listening skills.Ability to remain professional, resilient, and solution-oriented during difficult conversations.Proficiency with computers, phone systems, and data entry.Strong attention to detail and organizational skills.What We're Looking ForA motivated professional who can balance compassion with accountability. The ideal candidate is comfortable making frequent outbound calls, building rapport with customers, and working toward successful payment resolutions while providing a positive customer experience.Apply today with Express Employment Professionals to learn more about this excellent opportunity with a respected local employer.

Worksite address

kalispell, MT, 59901, US

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