Job description
Overview
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
What Connection Offer You:
A supportive Team invested in your success
Generous paid vacation, medical, dental and vision benefits
Monday through Friday work schedule
Tuition Reimbursement and 401k with matching
What You Bring to Connection:
A strong drive to succeed
Excellent communication skills
Strong customer service skills
Ability to multitask
The desire to help others
In a Typical Day You Will:
Provide superior customer to the Account Manager and customer during the order fulfillment process and in servicing
Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
Handle incoming calls and assist on calls as needed
Prepare and follow up on orders to ensure accuracy and customer satisfaction
Min
USD $18.99/Hr.Max
USD $22.98/Hr.Qualifications
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.