About this opportunity
Insight Global lists this Delivery Director (Utilities, Oil & Gas) opportunity in san ramon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About This Role
The Director, Delivery oversees operational and quality delivery of the projects within their portfolio through leadership, mentorship and partnership. This position ensures effective project design and execution while fostering strategic relationships. It manages employees focused on strategic, business and action plans to achieve specified goals and objectives.
What You'll Do
Own end-to-end delivery of a portfolio of professional services programs ranging from custom to fully outsourced managed services, ensuring alignment with client objectives, contractual commitments, and business strategy
Establish and enforce delivery standards, governance models, and operating rhythms across all programs
Translate executive strategy into executable program roadmaps, milestones, and success metrics
Drive consistency in program execution while allowing flexibility or client-specific needs
Lead, mentor, and develop a team of Project Managers and Program Managers across multiple engagements
Set clear expectations for performance, accountability, and professional growth
Build a high-performing, collaborative delivery culture focused on accountability, quality, and continuous improvement
Identify skill gaps and partner with leadership to drive hiring, onboarding, and training initiatives
Client & Stakeholder Leadership
Serve as the senior delivery escalation point for clients, ensuring confidence, transparency, and trust
Partner with Sales, Account Management, and Executive stakeholders to shape delivery approach during pre-sales, scoping, and transitions
Lead executive level client communication, including status reviews, risk discussions, negotiations, and value realization
Own financial performance of a portfolio, including revenue, margins, utilization, and cost control
Ensure programs and delivered within scope, budget, and timeline while meeting quality expectations
Oversee forecasting, resource allocation, and demand planning to balance growth and delivery excellence
Partner with Sales and Solutions to manage change orders, scope adjustments, and commercial risk
Delivery Governance & Risk Management
Establish Program Governance frameworks, including status reporting, risk management, and issue escalation
Ensure early identification and mitigation of delivery, operational, and client risks
Drive disciplined change management and scope control across all engagements
Ensure compliance with internal processes, contractual obligations, and regulator requirements
Operational Excellence & Continuous Improvement
Define and refine delivery methodologies, tools, and best practices
Use data and KPIs to assess performance, identify trends, and drive improvements for delivery quality
Champion operational efficiency, standardization, and scalability as the portfolio grows
What You'll Need to Succeed
10+ years in program management, engineering leadership, operations strategy, or technical consulting
Experience delivering programs in Utilities, Oil & Gas or Technology environments
Demonstrated ability to manage a portfolio of programs with satisfactory outcomes
Strong understanding of project/program management and professional services
Familiarity with OKRs, KPI frameworks, and organizational performance systems
Strong understanding of: land acquisition and land planning, permitting and regulatory, utility operations, engineering lifecycle, data analytics, AI process and augmentation, stakeholder coordination
Preferred Qualifications
Processes compliance utility asset management practices
Background in engineering, Utility networks, or Utility operations
Experience leading programs across Field Operations, Engineering and/or Technology
Ability to translate technical complexity into strategic clarity for stakeholders
MBA or equivalent professional experience
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Worksite address
san ramon, CA, 94583, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.