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Job description
Join to apply for the Delivery Lead Dynamics 365 CRM/CE role at Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
About the Role
The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions. The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis, and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client\'s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role.
Responsibilities
Define and manage overall project goals and success criteria
Work with clients on the creation and execution of the overall project plan
Oversee all project deliverables and ensure they follow Capgemini methodology and best practices
Provide regular project status and burn report to the client
Identify, track and help resolve project issues, risks and dependencies
Manage scope and track change requests
Manage client relationship at the project level
Collaborate with Microsoft or other partners for assigned engagements
Establish resource plan to match budget and track burn
Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports
Develop and maintain project reusable assets
Qualifications
Preferred 10+ years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements
Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles
Strong analytical skills with ability to learn quickly
Experience in leading a team
Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
Preferred experience with other CRM software (Oracle, SalesLogix, Saleforce, etc.)
Good to have Certifications
Microsoft Dynamics 365 for Sales
Any additional Microsoft Dynamics certifications
CPMP: Certified Project Management Practitioner
PRINCE2 Foundation/PRINCE2 Practitioner
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Finance
Industries
Banking and IT Services and IT Consulting
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.