About this opportunity
AAA lists this Delivery Manager opportunity in wixom, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full time
Job Description
Location Details
Remote Location.
Position Schedule / Shift
Monday to Friday, 8:00am to 5:00pm.
Position Summary
Provides leadership, guidance, and expert support for Business Transformation and IT-related projects. Defines project objectives, requirements, impacts, alternatives, test strategies, and contingency plans to support successful implementation and business value. Leads complex analysis, evaluates solutions, oversees project teams and tasks, coordinates resources, and communicates project status to management. Serves as a liaison with internal and external stakeholders as needed. Stays current with emerging technologies and helps assess workflows and user needs for technology improvements.
Qualifications
Required
Education
High school diploma or equivalent
Experience
Extensive project leadership experience.
Project/business planning and consulting
Participating in the planning and implementation of corporate projects
Researching, identifying and resolving moderately complex to complex business problems
Staffing and coordinating project teams
Analyzing and defining resource and skill requirements for projects
Controlling and resolving changes in scope, timing, costs, quality and client satisfactions
Preparing cost proposals/justifications
AAA Branch and/or Home Office and/or Insurance experience
Knowledge and Skills
PC software applications (e.g., Word, Excel, PowerPoint, Access ,Visio, MS Project)
Project management tools (e.g., GANTT, Pert charts, Project Professional, etc.)
Measurement tools for monitoring goal achievement
Problem identification and resolution techniques
Analyzing and summarizing data
Planning and control of work flow
Achieving stated objectives within designated time frame
Analysis, compilation and interpretation of data
Contribute a high level of expertise in content knowledge
Evaluate a complex system and/or business process and understand the interdependencies between components
Excellent oral and written communication skills to include report preparation and presentation of major reports
Preferred
Bachelor’s degree in Business Administration, Computer Science, Operations Research or related field preferred.
PMP Designation preferred
1. Full Life-Cycle Project Leadership
Lead end-to-end project delivery from intake through production support, managing scope, timelines, resources, risks, dependencies, governance, and executive reporting to ensure successful business outcomes.
2. Scrum Master / Agile Delivery Leadership
Serve as Scrum Master and Agile delivery leader, facilitating ceremonies, removing impediments, optimizing team performance, coaching stakeholders, and driving predictable, high-quality delivery through continuous improvement.
3. Agentforce / Salesforce Delivery
Lead delivery of Salesforce Agentforce and AI-enabled solutions, partnering with business and technical teams to translate requirements into secure, scalable, and measurable business outcomes.
4. Requirements & Backlog Management
Drive discovery and requirements refinement, ensuring approved initiatives are translated into prioritized epics, features, user stories, and actionable backlogs ready for Agile delivery.
5. Technical Coordination
Serve as the liaison between business and technology teams, managing technical dependencies, integrations, environments, risks, and release activities to support successful delivery.
6. Testing & Quality
Ensure quality throughout the delivery lifecycle by coordinating testing, defect management, user acceptance, deployment readiness, and post-production validation activities.
7. Stakeholder & Executive Management
Build strong stakeholder relationships, provide clear executive communications, facilitate decision-making, and maintain transparency around delivery progress, risks, and priorities.
8. Delivery Governance & Reporting
Establish Agile governance, maintain delivery metrics and RAID tracking, and provide leadership with concise reporting on project health, milestones, risks, and business value.
9. Continuous Improvement
Drive continuous improvement by leveraging metrics, retrospectives, automation, and lessons learned to strengthen Agile maturity, delivery effectiveness, and organizational performance.
FLEX WORK IN WORK ENVIRONMENT
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Compensation & Benefits Overview
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).
Compensation
Delivery Manager will earn a competitive annual salary of up to $102,377.61 with annual bonus potential, based on performance.
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health & Wellness
Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Financial Protection & Insurance
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
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Worksite address
wixom, MI, 48393, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.