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Job description
Delivery & Service Associate (Level 1)Beltsville, MD | Full-Time | In PersonPay: Starting at $19.00 - $22/hr for Level 1, with a clear, published path to $30+/hour as you grow Schedule: 5 days per week (Monday to Friday), with the possibility of alternatively working four days a weekOur Delivery & Service Technicians are the most frequent point of contact between Commonwealth Joe and our customers. Every delivery is a moment of truth for the brand. As a Delivery & Service Associate (Level 1), you are the face of CWJ to the wholesale and office accounts we serve across the DC, Maryland, and Virginia area.This is the first tier of our Delivery Career Development Roadmap, a five-level framework built to give every Delivery & Service Team Member a clear, measurable path to grow. You will start by mastering the fundamentals that every great delivery depends on: reliability, accuracy, safety, and genuine customer care. From day one, you will also begin hands-on training on our Nitro Cold Brew kegerator systems, which is your launch point into the technical and leadership roles above you.We are a fast-paced, collaborative, coffee-centric company, and we are serious about turning delivery into a real career, not a job with a ceiling.At CWJ, advancement is based on what you demonstrate, not how long you have been here. Every tier comes with clear responsibilities, measurable advancement criteria, and a published pay band, so you always know exactly where you stand and what it takes to move up.You will receive a quarterly scorecard showing how you are tracking against your current tier and the next one above it, reviewed one-on-one with your manager. When customers recognize you by name, that recognition shows up. The path forward is concrete, and we will help you walk it.Complete delivery routes safely and on schedule across the DMVHandle product and keg deliveries with accuracy and careRepresent Commonwealth Joe professionally at every customer locationKeep your vehicle clean and complete daily inspection proceduresFollow all delivery standards and safety protocolsCommunicate clearly with operations about delivery status or issuesClose out delivery tickets accurately and on timeBuild positive, respectful relationships with the customers on your routeLearn to service and troubleshoot Nitro Cold Brew kegerator systems through hands-on training, paired with a senior driverYou enjoy working with people and build positive, professional relationships through excellent customer serviceYou show up consistently, take responsibility, and treat every customer interaction with careYou are eager to learn and receive hands-on training in kegerator operationsYou thrive in a flexible, fast-paced environment and work safely and efficientlyYou are punctual, reliable, and communicate clearly with teammates and supervisorsValid driver's license held for at least 2 years (this is a Non-CDL position)Comfort and previous experience driving 16 ft to 26 ft box trucks or similarAbility to lift 50 lbs regularly and up to 150+ lbs to waist heightComfort physically loading and unloading vehiclesComfort using a smartphone and handheld delivery softwareAbility to drive a manual transmissionPrevious technician, mechanical, or hands-on repair experienceExperience with hand trucks, pallet jacks, delivery routes, and basic warehousing practicesComfort using basic tools and hardwareNew drivers join a structured 90-day onboarding program that combines technical training, shadowing, and supervised route work. You will be paired with a senior driver, complete our Keg and BIB Technical Training, and progress from ride-alongs to running your own route. You will always know what is expected of you and how you are tracking.Our roastery and brewery in Beltsville, MD, with routes throughout the DC, Maryland, and Virginia area.Health insurance (for employees consistently working 30+ hours per week)Dental insuranceVision insurancePaid time off401(k)Voluntary benefits (short-term disability, accident insurance, life insurance)Commuter Benefits for public transportation usage and/or parkingFree coffeeCommonwealth Joe is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve.
Worksite address
beltsville, MD, 20705, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.