About this opportunity
Denny lists this Dennys Lost Hills opportunity in bakersfield, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Accountability
nReporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner
nKey Business Areas
nA “Key Business Area” is an area of performance in which the Server must be successful to meet their accountabilities. Successful results in the Key Business Areas are supported by the following behaviors or actions:
nnDemonstrates a sense of urgency when serving guests; meets service cycle timing standards
nGreets guests immediately upon arrival and acknowledges them at departure
nAssists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs
nSuggestively sells and achieves guest check average targets
nAccurately enters orders on point of sale system
nPrepares beverage orders as well as some appetizers, salads, and desserts
nChecks prepared orders for completeness and presentation
nDelivers food and beverage orders timely and in accordance with standards
nAttends to guest during the entire dining experience in a prompt and courteous manner
nDemonstrates knowledge of station and floor breakdowns
nPossesses strong product and menu knowledge
nUses proper telephone etiquette; assists with “to go” orders
nPre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure
nAddresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
nDemonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
nWillingly assists others without being asked
nMaintains cleanliness and organization of dining room and service area
nCompletes all required side-work, including deep cleaning assignments
nProvides prompt and courteous service and is cordial to all team members and guests
nAdheres to Denny’s Brand Standards and internal policies and procedures
n nEssential Functions
nnAbility to lift and carry supplies and equipment up to 30 lbs
nAbility to raise a tray weighing up to 25 lbs to shoulder height
nAble to bend, stoop, reach, wipe, lift, and grab
nMust have sufficient mobility to move and operate in work area
nMust be able to stand and walk throughout a 4 to 8 hour shift
nMust be able to hear well in a loud environment to respond to employee and guest needs
nMust meet any state, county or municipal regulation pertaining to health risk concerns about food handling
nMust be able to observe and differentiate between monetary denominations
nMust be able to serve all Denny’s menu products
nMust be able to operate point of sale system
nMust be able to work around potentially hazardous chemicals
nMust be able to communicate effectively in English both orally and in writing
nMust be able to pass all required tests and training requirements for the position
nMust be able to work a flexible schedule, including holidays, nights and weekends
nPossesses excellent guest service skills
nPossesses basic math skills (add, subtract, multiply and divide)
nMust be dependable and able to learn basic tasks and follow instructions
n nPosition Qualifications
nn Must be able to work in a team environment
n Meets Denny’s uniform and grooming standards and maintains them throughout the shift
n Places a value on diversity and shows respect for others
n n_This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. _
n_Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. _
nThis job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice.
Worksite address
bakersfield, CA, 93399, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.