About this opportunity
North Olympic Healthcare Network lists this Dental Department Manager opportunity in port angeles, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: Expanded Services Building - PORT ANGELES, WA 98362
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $27.08 - $32.92 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Health Care
Job Title:Dental Department Manager
Department
Dental
Reports To
Chief Operations Officer
FLSA Status
Exempt
Summary
The Dental Department Manager oversees the daily operations of the dental practice to ensure high-quality patient care, efficient workflows, and a cohesive team environment. This leadership role directly supervises dentists, dental hygienists, and the Dental Assistant Supervisor, as well as administrative staff. The manager ensures operational excellence, regulatory compliance, financial performance, and a positive patient experience throughout the clinic.
Essential Duties and Responsibilities
Clinic Operations
Oversee daily clinical and administrative operations to ensure smooth patient flow and timely care delivery.
Manage provider schedules and optimize appointment availability for dentists and hygienists.
Collaborate with the Dental Assistant Supervisor to ensure operatories, instruments, and equipment are properly maintained.
Approve supply orders and maintain oversight of inventory and vendor relationships.
Ensure the clinic meets OSHA, HIPAA, infection control, and state regulatory requirements.
Leadership & Team Oversight
Directly supervise dentists, providing leadership in clinical workflow management, performance expectations, communication, and operational coordination.
Directly supervise dental hygienists, including coaching, workflow support, and performance evaluations.
Directly supervise the Dental Assistant Supervisor, who manages:
Scheduling of dental assistants
Supply ordering and inventory management
Daily back-office workflow coordination
Recruit, train, and evaluate administrative and clinical support staff.
Conduct regular team meetings, provide coaching, and foster a positive and collaborative culture.
Promote strong communication between front office, clinical teams, and providers.
Patient Experience
Maintain a high standard of service excellence and patient satisfaction.
Resolve escalated patient concerns or complaints professionally and promptly.
Oversee patient intake, billing processes, follow ups, and communication protocols.
Financial Management
Assist with budgeting, financial planning, and performance reporting.
Monitor key performance metrics including provider production, accounts receivable trends related to scheduling, patient retention, new patient access and appointment availability, and timely follow up and recall completion.
Work with the billing team to ensure accurate claim submission and timely reimbursement.
Compliance & Quality Assurance
Ensure all clinical and administrative processes align with HIPAA, OSHA, and state dental board regulations.
Maintain accurate and compliant patient records and documentation.
Work with providers and supervisors to implement continuous quality improvement initiatives.
Qualifications Required
3+ years of experience in healthcare, dental, or medical practice management.
Strong leadership and communication skills with the ability to supervise clinical providers.
Knowledge of dental terminology, clinic workflows, and dental insurance (CDT) coding.
Proficiency with dental practice management software (e.g., Dentrix,Eaglesoft, Open Dental).
Solid understanding of HIPAA, OSHA, and infection control standards.
Preferred
Associate’s or Bachelor’s degree in healthcare administration, business, or related field.
Experience in a multi provider or specialty dental practice.
Proficiency with Epic.
CPR certification.
Key Competencies
Strong interpersonal and leadership skills
Excellent decision making and problem solving abilities
Financial and operational acumen
Attention to detail and regulatory awareness
Ability to manage multiple priorities in a fast paced environment
Physical Demands
May require prolonged standing and sitting
Work Environment
This role involves daily interaction with dentists, hygienists, dental assistants, administrative staff, and patients. It is an on site position within a dental office setting that operates as part of a community health center providing multiple comprehensive services to the community.
Benefits
Medical, Vision, and Dental coverage, 4% 401k Contribution, $50 a month HRA contribution to be used towards qualifying medical expenses, Paid Time Off (PTO) plus paid holidays.
Equal Opportunity Employer
North Olympic Healthcare Network is an equal opportunity employer (EOE). All applicants will receive equal consideration for employment without regard to age, race, color, national origin or ancestry, ethnicity, family or marital status, sex, genetic information, disability, creed, religion, citizenship, socio-economic status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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Worksite address
port angeles, WA, 98362, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.