About this opportunity

Sulzbacher lists this Dental Eligibility Coordinator opportunity in jacksonville, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Eligibility CoordinatorThe Eligibility Coordinator ensures that all patients who request services at designated facilities meet financial eligibility requirements prior to appointment scheduling. Once the Coordinator validates patient eligibility, he/she enters the required information and documents into the system. The Eligibility Coordinator is also responsible for reconfirming patient eligibility on an annual basis.This job has no supervisory responsibilities.Essential Duties And Responsibilities:Determines financial eligibility in accordance with organization's criteria while ensuring a positive patient experienceDocuments eligibility in appropriate systems in accordance with policies and procedures, including scanning required documentsWorks in close collaboration with clinic front desk personnel to ensure required information is available to allow efficient appointment schedulingRegularly assesses efficiency of patient eligibility process; proposes improvements and implements approved changes including revisions to applicable policies and proceduresParticipates in quality assurance/improvement, risk management efforts, all appropriate team meetings and required training sessionsResident, Guest And Internal Customer Focus:The Eligibility Coordinator is sensitive to cultural, spiritual and practical needs of patients, residents, families, guests and staff members in all interactions. He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Eligibility Coordinator reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters.Education And/Or Experience:High School Diploma; Associates degree preferredAt least three years experience in a medical/clinic environment or equivalent combination of training and relevant work experienceExcellent interpersonal, customer service and communication skills with ability to provide compassionate customer serviceAbility to triage and manage multiple tasks in a fast paced environmentAbility to pass a Level II Background Screening