About this opportunity
United-Dental-Corporation lists this Dental Office Manager | Raio Dental Hempstead opportunity in town of hempstead, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dental Practice Manager - Fulltime, Monday through Friday
Bilingual Spanish and Medicaid Dental Experience Required
Compensation:
$38 - $45 per hour DOE + Benefits
Raio Dental – Hempstead 250 Fulton Ave Ste 320, Hempstead, NY 11550
We are looking for a hands-on Dental Practice Manager who knows how to run a dental office, lead a team and drive results. For this Hempstead practice, bilingual Spanish/English fluency and meaningful Medicaid dental experience are non-negotiable.
The opportunity
This is an 8-operatory, multi-provider practice with significant opportunity for growth. The practice is not yet at full capacity, giving the incoming manager an opportunity to establish strong systems, build the team and improve operations before volume increases.
The Practice Manager will have centralized RCM and operational support, plus approximately one week of hands-on training with experienced dental operations leaders.
Bottom line: We are looking for a bilingual, Medicaid-savvy dental operator who can run the office, lead the team and own the results.
The Non-Negotiables
Bilingual Spanish/English — required
Meaningful Medicaid dental experience — required
Prior dental practice management/front-office leadership experience
Strong understanding of dental insurance, Medicaid workflows, eligibility, authorizations and patient balances
Experience managing patient flow, scheduling, collections and treatment acceptance
Ability to lead and hold a front-office team accountable
What success looks like
We need a hands-on Practice Manager who takes ownership of the entire practice, not someone who simply manages the front desk. The right person will be able to
Run the day : Manage patient flow, schedules, cancellations, no-shows and bottlenecks.
Know the numbers : Understand patient ledgers, insurance vs. patient balances, collections and outstanding treatment.
Drive production : Keep doctor and hygiene schedules productive, reappoint patients and follow up on unscheduled treatment.
Move treatment forward: Confidently discuss treatment plans with patients, explain their financial responsibility, address questions or barriers, and help patients move forward with recommended care.
Navigate Medicaid: Understand eligibility, authorizations, documentation and the unique requirements of a Medicaid patient population.
Lead the team: Set clear expectations, address performance issues and create accountability.
Proactively Solve problems : Investigate issues, follow through and escal…
Communicate effectively : Build trust with patients and team members across a diverse community, in both Spanish and English.
Partner with providers: Work effectively with doctors, hygienists, assistants and centralized support teams.
Think like an owner : Understand how daily execution impacts the practice’s financial and operational performance.
We're looking for someone who
Is comfortable discussing money with patients professionally and directly
Is organized, responsive and dependable
Arrives on time and expects the same level of accountability from the team
Can handle a fast-moving environment without losing track of details
Has excellent verbal and written communication skills for a patient base with a wide range of backgrounds
Can balance a strong patient experience with the operational and financial needs of the practice
Has and Associates degree or equivalent experience
Has CareStack experience is a strong plus, but it is not required
About the practice
Raio Dental Hempstead is an established 8-operatory, multi-provider dental practice located at 250 Fulton Ave, Suite 320 in Hempstead, New York.
We serve a diverse community and are looking for a Practice Manager who understands both the clinical-office environment and the needs of a Medicaid patient population.
The practice is not yet operating at full patient capacity, giving the incoming manager a good opportunity to get established, learn the team and providers, improve systems and create a strong operating foundation before volume increases.
The practice is part of a growing dental organization that is investing in its practices, technology, staffing and patient experience. The Practice Manager will have access to centralized revenue-cycle and operational support while retaining responsibility for making sure the practice executes well every day.
This is a good opportunity for someone who wants real responsibility for a dental practice and enjoys improving how an office operates.
We are not looking for someone whose management style is simply making the schedule, answering phones and putting out fires. We want someone who knows what is happening with the patients, the team, the schedule and the money and who takes responsibility for getting things done.
If you are bilingual in Spanish and English, have meaningful Medicaid dental experience, and have the experience and drive to lead a dental practice, we’d like to hear from you.
Full benefits package (for 30+ hours/week): Medical, Dental, Vision
401(k) with 4% match
Paid Time Off & 7 paid holidays
Employee Assistance Program: Free confidential counseling and support
Voluntary benefits: Pet insurance, identity theft protection, and more
All PPE provided – safe and compliant workplace
Continuing education opportunities
Ready to take the driver’s seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.