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Job description
Dental Office Administrator — Treatment & Financial Coordinator (Full-Time, Permanent)Smile Más Dental is a growing, patient-first practice with two locations in the Las Vegas valley. We're a high-energy team that believes great dentistry starts with helping patients understand and say yes to the care they need. We're looking for a closer; someone who loves connecting with patients, breaking down treatment into plain language, and making the finances work so patients move forward with confidence.The RoleThis is not a front-desk-first position. Your primary job is scheduling treatment and closing cases. You'll sit down with patients during their exam, review the doctor's treatment plan, answer questions, handle objections, build financial arrangements, and get patients scheduled. You'll also support the office with administrative duties as needed, but case acceptance is the core of this role and how your success will be measured.What You'll DoPresent treatment plans to patients and close cases at a high acceptance rateBuild financial arrangements: insurance benefits breakdowns, payment plans, and third-party financing (CareCredit, Sunbit, etc.)Follow up on unscheduled and outstanding treatment to bring patients back inVerify insurance benefits and explain coverage clearly to patientsCollect payments and keep patient ledgers clean and accurateSupport scheduling, patient communication, and general office administration as neededTrack your numbers — case acceptance, production scheduled, and follow-up pipelineWho We're Looking ForRequired:3+ years as a Treatment Coordinator or Financial Coordinator in a dental office, or prior dental Office Manager experience with direct ownership of patient finances and treatment presentationProven track record closing treatment — you can talk about your case acceptance numbersStrong knowledge of dental insurance (PPO breakdowns, benefits, limitations) and patient financing optionsComfortable discussing money with patients and asking for commitmentProficiency with dental practice management softwareStrict adherence to HIPAA and patient privacy standardsNice to Have:Bilingual English/SpanishExperience in a multi-location or high-volume practiceFamiliarity with same-day treatment workflowsFamiliarity with Open DentalSchedule & CompensationFull-time, permanent positionSchedule: Monday - Friday 8AM-5PM, up to 2 weekends as needed.Compensation: Competitive hourly rate plus bonus opportunities.Benefits: PTO, dental care, medical insurance.Smile Más Dental is an equal opportunity employer. Employment is contingent on a background check.
Worksite address
las vegas, NV, 89101, US
Who can apply
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