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Job description
Brand Ambassador
LOCATION(S): Jacksonville, FL
Fleming Island
Middleburg
Orange Park
Fernandina Beach
St Augustine
Saint Johns
Jacksonville
MKTG, part of the Dentsu Aegis Network, is a global creative agency comprised of pioneers and practitioners of lifestyle marketing. We specialize in delivering strategic, business-oriented marketing solutions for leading brands via sport and entertainment, live experiences, retail marketing, enterprise/business-to-business engagement and sponsorship marketing. One of the guiding principles upon which MKTG was founded is that our people matter – to the work we do and the environment we've built. We are committed to constantly evolving, refining and inventing innovative brand engagements through deeper understanding of how people think, work and live their lives. Headquartered in New York City, we have 1,600 employees and 7,000 Brand Ambassadors operating in 32 offices globally, with reach in 19 markets across the Americas, EMEA and APAC.
POSITION OVERVIEW
We are looking for charismatic men and women interested in helping adult consumers make informed decisions about lifestyle brand(s) at the point of experience and purchase. Brand Ambassadors are impassioned subject matter experts focused on making consumer to brand connections, educational excellence, program execution, regulatory compliance and quality interaction.
OUTLETS: On-Premise & Off-Premise Promotions
PAY: $30+ Per Hour / Mileage & Expenses (if applicable)
WORK SCHEDULE
Thursday Afternoon/Evening
Friday Afternoon/Evening
Saturday Day/Evening
Sunday Day
Holidays
RESPONSIBILITIES
Assist in management of events
Complete event setup & breakdown
Initiate and engage in quality conversation with LDA consumers about select brand preferences, options & recommendations
Distribute premium items as directed
Trouble-shoot challenges during events
Establish relationships with account staff (bar staff & retail store employees)
Participate in regularly scheduled training meetings, calls, workshops & exercises
Communicate and work closely with Event Managers, Associates & Brand Ambassador peers
Observe, report and provide insightful feedback in event recaps in a timely fashion
Learn, understand, and adhere to company operating procedures, policies, as well as local
PRIMARY RESPONSIBILITIES
Actively engage and educate consumers at the point of experience, purchase, and consumption
Humanize the brands and build trust of consumers through education
Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy)
Regularly complete digital training for market brand and programs as directed
Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
Arrive to events on time, in appropriate attire as specified by market team, and be prepared to execute promotions as outlined in program standards
Distribute Diageo premiums to consumers
Follow Responsible Server Guidelines and report Guideline violations
Pre-merchandise accounts with Diageo point-of-sale (POS)
Pay for bar spend or product via company issued debit card
Pick up or accept delivery of promotional materials from Event Team
Ensure proper care and return of company property (i.e. uniforms, event materials, etc.)
Complete post-event recap (ERF) in MKTG reporting website
Take digital event photos and contribute to market's social media account
Understand how Client brand differs from competitors and report on competitive activity in market
Maintain appropriate appearance for consumer engagement
Follow company policy and procedures
QUALIFICATIONS
Must be 21+ years of age
Must be proficient & accessible to using Microsoft Excel, Word & PowerPoint programs
20 hours of daytime and/or evening availability per week
Possesses the ability to work comfortably within retail outlets (convenient stores)
Able to stand/walk for extended periods of time
Able to carry heavy trays, boxes, objects
Excellent communication & people skills
Able to maintain a pleasant disposition & demeanor under stress
Ideal candidate has a passion for brand advocacy & consumer engagement with an outgoing personality
Previous promotional/marketing experience
Responsible, reliable, punctual
Clean, neat appearance
Ability to work independently or in a team atmosphere
Valid to work as an employee in the US
Valid US driver's license
Must have your own method of transportation
English language proficiency, both written & verbal (Bilingual, Spanish/English candidates encouraged to apply)
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.