Department Manager

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for this job, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.

Managers may also lead specific departments, overseeing systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.

Guest Service Department Managers ensure crew and managers deliver a great customer experience, oversee sales promotions, train staff in service procedures, and keep the Front Counter, McCafé, and Drive‑Thru areas organized for optimal service.

Kitchen Department Managers ensure the restaurant delivers high‑quality, fast food; maintain food safety; control food costs; and train kitchen staff in production procedures, including new menu items.

People Department Managers hire qualified crew, provide training, and schedule them to meet sales and profit goals. They also ensure crew members start well and receive motivation and recognition throughout their employment.

Qualifications

Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.

Positive team player with flexible schedule and a passion for fast‑paced work.

Must be 18 years or older to serve as a manager at a corporate‑owned restaurant.

Benefits

15-25 days paid vacation

10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years

Education through Archways to Opportunity, including high school degree, college tuition assistance, and English as a second language classes

Medical, dental, and vision coverage

Pre‑tax flexible spending accounts

Short‑ and long‑term disability, life and accident insurance

Paid leaves of absence

Service awards

Employee Resource Connection

Adoption assistance

Matching gifts program

Legal Notice

This job posting contains information about working in a McDonald’s restaurant. By applying, you acknowledge that you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions will be made solely by the franchisee. McDonald’s USA will not receive a copy of your application.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.