About this opportunity
Anchor Point Management Group lists this Department Manager (Franklin, IN) opportunity in franklin, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: 2330 North Morton Street - Franklin, IN 46131
Salary Range: $18.00 - $27.40 Hourly
Responsibilities
Lead and inspire team members to deliver top‑tier service and unforgettable fan experiences.
Coach, train, and develop the team—building an all‑star lineup each day.
Own execution across operations: guest engagement, quality, speed, and accuracy.
Champion a clean, safe, and compliant environment across all areas.
Bring energy to in‑house promotions, local marketing, and fan engagement initiatives.
Manage departmental staffing, succession planning, hiring, orientation, and ongoing development.
Develop direct reports through action and development plans.
Create weekly department schedules within budgeted labor guidelines.
Implement incentive programs and contests to motivate the team.
Provide regular performance feedback, conduct appraisals, and administer merit increases.
Assist the General Manager with coaching other managers on performance management procedures.
Ensure the guest comment program is handled promptly and coach on handling complaints.
Maintain quality operations: oversee new food product rollouts, vendor communication, recipe adherence, and portioning.
Analyze performance tools (GEM, QSCs, audits, P&L) to identify issues and create action plans.
Manage inventory, coordinate ordering, and control costs for the department.
Ensure compliance with food safety, health regulations, responsible alcohol service, and BOH/Steritech standards.
Monitor equipment, log repair needs, and follow up for timely maintenance.
Support local marketing and sales‑building initiatives as part of the hospitality role.
Qualifications
High school diploma or equivalent is required.
Strong understanding of restaurant operations, food safety, and responsible alcohol service.
Preferred: prior leadership or managerial experience in a restaurant setting.
Team‑first mindset with a passion for people development and culture building.
High energy, thrives in a fast‑paced environment, and brings enthusiasm to every shift.
Benefits
Competitive pay.
Same‑day pay options.
Manager bonus potential.
Flexible scheduling.
Team member discounts.
Fun, team‑oriented atmosphere.
Opportunities for growth and development.
Equal‑opportunity employment: Buffalo Wild Wings is an Equal Opportunity Employer.
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Worksite address
franklin, IN, 46131, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.