About this opportunity
JAX Mercantile Co. lists this Department Manager - Hardware & Paint [JBR] opportunity in broomfield, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At JAX Mercantile Co., we are passionate about serving our customers. Join our local, family-owned company as a Department Manager in our JAX Outdoor Gear Farm and Ranch, location in Broomfield, CO.Make someone's day by sharing your enthusiasm and excitement for finding just the right fix for the latest repair or home improvement project for our customers at JAX! Lead the team that answers questions about the pros and cons of various products, assist in finding the right shade of paint, or help our customers locate a specific brand or item. Product training, pro-deals, and our employee discount mean you can try out items in order to increase your knowledge and provide expert opinions to our customers.
Our Department Manager is responsible for providing outstanding customer service. The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, managing inventory, stocking, and organizing the department. Additional tasks include:
Creating schedules two weeks in advance
Ensuring coverage by working with employees or stepping up fill gaps when necessary
Providing honest and informative answers about our products
Addressing loss prevention concerns
Participating in inventory responsibilities
Assembling new stock
Maintaining a clean and well-stocked area
Complete record-keeping and creating reports
Completes special orders
Coordinates with others to plan for sales and promotions
Ensure proper documentation and pricing of products
Works to engage and inspire teamwork with department employees
Our ideal candidate is experienced in retail management, is willing to pitch-in and help, is well-organized, takes initiative, communicates well, and has an engaging and positive approach to customer service. Knowledge, skills and abilities desired for this position include:
Previous experience and interest in retail leadership preferred
Proven record at rallying small teams and leading by enthusiastic example
Experience doing home repairs, remodeling projects, paint jobs, etc. required
Knowledge of the brands carried by JAX for hardware, tools, and paint products preferred
Prior top-notch customer service experience
Prior retail lead or supervisory experience
Comfort and adaptability with learning new technology or computer systems
Ability to be flexible and work retail hours
Engaging and positive
Effective trouble-shooting skills
Ability to present and maintain a professional demeanor
Schedule Requirements:
Must be available at least one weekend day and at least one week night
Flexible availability required
Pay Range: $18.00 - $20.00
Positions: 1 Full-Time position available
Company Benefits:
Paid Time Off
Paid Holidays
401K Plan
Employee Discount
Monthly Performance Bonus Program
Anniversary and Birthday Gift Cards
CO2 Conservation Credit
Life Insurance
Employee Assistance Program
Peer Recognition Programs
Paid Volunteer Time
Referral Bonus
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Pet Insurance
Full-Time employees also have the ability to elect medical, dental, and/or vision insurance.
For over 60 years JAX has been providing customers with outstanding service with our passionate and expert staff. We are at work and still having fun!
Please note that the pre-screening questions in the application process are important for screening purposes and may be the deciding factor in whether or not your application is forwarded for further review.
JAX Mercantile is proud to be an Equal Opportunity Employer.
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Worksite address
broomfield, CO, 80020, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.