About this opportunity
Wingmen V Llc lists this Department Manager IN opportunity in kokomo, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Summary
Department Manager at World Wide Wings, a franchisee of Buffalo Wild Wings, located at 1780 E Boulevard Unit 119, Kokomo, IN 46902. This role is responsible for overseeing the operation of the restaurant, managing staff, ensuring quality and profitability, and creating a fun environment for guests and team members.
Location
1780 E Boulevard Unit 119 – Kokomo, IN 46902
Salary
$18.00–$27.40 hourly
Key Benefits
25% off discount on food and alcohol for you and up to 3 others when not working. Monthly bonuses, comprehensive benefits program, guaranteed match to 401‑k.
Core Responsibilities
Lead the day‑to‑day operation of the restaurant, supporting the General Manager.
Manage staff hiring, training, scheduling, performance feedback, and development.
Maintain safe, compliant environment and achieve profitability through revenue and labor management.
Ensure adherence to food and beverage product standards, vendor relations, and inventory control.
Drive quality operations, including new product rollouts, recipe adherence, and cleanliness standards.
Adjust performance metrics, create action plans, and execute initiatives to resolve issues.
Manage the Guest Comment program and guest experiences.
Perform administrative functions such as invoicing, inventory, end‑of‑day procedures, and equipment monitoring.
Prepare and analyze financial statements, establish projections, and manage food and beverage costs.
Implement sales and profit programs, contests, and incentives.
Collaborate with other department managers for hiring and department growth.
Conduct and coach team meetings, motivate participation, and uphold company standards.
Department‑Specific Responsibilities
Heart of House Department Manager
Oversee all food/product matters in the HOH area; manage staff planning and development.
Maintain food cost, labor results, and inventory levels; manage food and paper product orders.
Conduct quality operations: recipe adherence, vendor communication, and kitchen equipment monitoring.
Analyze performance metrics and create action plans.
Bar Department Manager
Supervise bar operations, manage adult beverage matters, inventory control, and RAS compliance.
Hire, train, develop, and motivate bartenders and bar servers.
Maintain bar cost tools, inventory, and labor results.
Manage waste, comps, voids and discounts.
Implement bar sales incentive contests.
Hospitality Manager
Supervise dining room service, staff planning, and development.
Assist GM with local marketing, sales incentive contests, and guest experience.
Qualifications
At least 2 years of restaurant or hospitality management experience.
Passion and commitment to a fast‑paced sports‑related environment.
Team‑focused leadership, championing team success.
Strong organizational and communication skills; able to handle multiple priorities.
Open availability, including late nights and weekends.
High school education or equivalent; valid driver’s license; satisfactory background check.
Physical ability to lift 50 pounds regularly.
Completion of Buffalo Wild Wings Management Certification program.
Experience managing a restaurant with a full bar is preferred.
Additional Information
The duties of this position may change over time. World Wide Wings reserves the right to modify responsibilities as needed.
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Worksite address
kokomo, IN, 46903, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.