About this opportunity
Wingmen V Llc lists this Department Manager OR opportunity in portland, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Location: 9810 NE Cascades Parkway - Portland, OR 97220
Hourly salary: $18.00 – $27.40 per hour
About the Position
Buffalo Wild Wings invites you to join as Department Manager, leading operations across Kitchen, Bar, and Dining areas. You will drive operational excellence, staff development, and guest experience while ensuring profitability and compliance.
Responsibilities
Lead and inspire Department Team Members, delivering top‑tier service and unforgettable fan experiences.
Coach, train, develop, and manage staff within staffing guidelines and budgeted labor.
Oversee daily operations of a chosen department (Heart of House, Bar, Hospitality), including scheduling, inventory, quality, safety, and compliance.
Manage and optimize food, beverage, and labor costs while meeting company profitability targets.
Maintain training, permits, and certifications; conduct performance appraisals and merit increase processes.
Implement incentive programs, contests, and promotions to engage staff and guests.
Resolve guest complaints and oversee the Guest Comment program.
Collaborate with other Department Managers and the General Manager on hiring, training plans, and operational strategy.
Administer administrative duties such as invoicing, inventory, and equipment maintenance.
Use data from P&L, GEM, QSCs, and audits to drive performance improvement.
Qualifications
High school diploma or equivalent required; prior restaurant or leadership experience preferred.
Strong understanding of restaurant operations, food safety, and responsible alcohol service.
Demonstrated ability to manage staff, training, scheduling, and performance.
Excellent communication, team‑building, and problem‑solving skills.
High energy, positive attitude, and ability to thrive in a fast‑paced environment.
Benefits & Perks
Competitive hourly pay with potential bonuses.
Same‑day pay options.
Flexible scheduling.
Manager bonus potential.
Employee discount on food and beverages.
Opportunities for career growth and development.
Paid time off accruals based on role and tenure.
Health, dental, and vision insurance after 60 days of employment.
401(k) retirement plan with company match.
Paid holidays for exempt management.
Additional leave options: Oregon Sick Leave, Paid Leave Oregon, military family leave.
Other benefits: jury duty pay, bereavement leave, and more.
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Worksite address
portland, OR, 97204, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.