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NYC Department of Finance

Deputy Director, Property Tax Customer Service — Remote

new york, NY

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Job description

NYC Department of Finance seeks a Deputy Director to lead the Property Tax Customer Service Unit, guiding daily operations and ensuring accurate, timely taxpayer support. You will supervise staff, manage payment plans, and improve QA and lockbox processes.

The role requires strong leadership, strategic planning, and the ability to coordinate with other departments while maintaining high customer service standards. This position may offer remote work options within a hybrid model.

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Worksite address

new york, NY, 10261, US

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