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City of Indianapolis & Marion County

Deputy Director, Public Service Operations & Innovation

indianapolis, IN

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Job description

City of Indianapolis & Marion County's Mayor's Action Center seeks a strategic leader to unite operations, technology, data management, service standards, and cross-department coordination into one accountable function. This role drives automation, self-service expansion, and performance reporting to improve resident experiences and position MAC for future 311 system development.

The position partners with City leadership to deliver results in a modern service center environment, empowering

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Worksite address

indianapolis, IN, 46262, US

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