About this opportunity
Laisar Management Group lists this Deputy Director, Workforce Program Operations opportunity in silver spring, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Laisar Management Group
For over a decade, Laisar has partnered with clients to craft and implement programs that bring transformative sustainability and socio-economic benefits to the communities they serve. As economic inclusion becomes increasingly vital, we’re dedicated to helping companies grasp its profound impact on their operations and the local economies they influence. Across industries, organizations rely on us to drive alignment and accountability in the supply chain, unlocking opportunities for underserved, diverse, small and local businesses. Through our collaborative approach, we empower clients to build vibrant, resilient communities and forge a more equitable future for all.
Overview
Laisar builds and operates hiring pipelines on large construction and infrastructure programs. We connect residents to careers in the building trades by working alongside training providers, apprenticeship sponsors, community organizations, and the contractors doing the hiring. Our teams have supported major transportation and infrastructure programs across the region, including work with general contractors on projects governed by project labor agreements and local hiring commitments.
About the Program
This position supports a major development in Washington, DC. The program is designed to connect District residents to construction employment and long-term careers in the building trades.
The Role
The Deputy Director runs day-to-day operations of a construction workforce pipeline serving District residents. You will own the process from the moment a resident walks in the door to the moment they are placed with an employer and supported through their first ninety days on the job. This is an operating role, not a strategy role — you will supervise two career center locations, hold the team to its numbers, and fix what is not working.
What You Will Do
Manage the end-to-end candidate workflow: intake, assessment, preparation, referral, placement, and retention follow-up
Supervise two career center managers and coordinate staffing across both locations, including weekend coverage
Maintain candidate matching and cohort tracking systems; ensure data integrity and prevent duplicate enrollment across public workforce systems
Build and manage warm handoff protocols with American Job Centers, training providers, and community partners
Translate contractor hiring forecasts into cohort schedules and training priorities
Monitor placement and 30/60/90-day retention performance; identify barriers and adjust operations accordingly
Support reporting to the client, program partners, and oversight bodies
Deputize for the Project Director in external meetings as needed
What You Need
Seven or more years in workforce development, employment services, or human services program management
Three or more years supervising staff, including across multiple locations or dispersed teams
Demonstrated experience running a program against placement or retention targets
Working knowledge of case management systems and participant data tracking
Strong operational judgment and comfort making decisions with incomplete information
What Helps
Experience in construction, infrastructure, or trades-focused workforce programs
Familiarity with DC workforce systems — DOES, DC Networks, American Job Centers, DC Infrastructure Academy
Experience with First Source, local hire, or comparable jurisdictional hiring requirements
Knowledge of registered apprenticeship and pre-apprenticeship pathways
Residency Requirement
District of Columbia residency is required. This program exists to create employment for DC residents, and we hold ourselves to the same standard. Applicants must reside in the District at the time of hire and maintain DC residency throughout employment. Residents of Ward 7 and Ward 8 are strongly encouraged to apply.
Equal Opportunity
Laisar Management Group is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, family responsibilities, personal appearance, matriculation, political affiliation, genetic information, credit information, status as a victim of domestic violence, or any other characteristic protected by the DC Human Rights Act or federal law. Consistent with the DC Fair Criminal Record Screening Act, we do not inquire into criminal history until after a conditional offer of employment. We encourage applications from justice-impacted individuals. Reasonable accommodations are available throughout the application process on request. This position is contingent upon contract award. Anticipated start dates are subject to the program schedule. We will explain our hiring process and timeline to candidates who express interest.
Compensation
$115,000 – $145,000
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Worksite address
silver spring, MD, 20900, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.