This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Service Advisor OpportunityindiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets. indiGO represents the very best in automotive brands and is always looking for bright, motivated, and energetic professionals to add to our world-class team.indiGO Auto Group's Desert European Motorcars Exotics dealership is seeking a full-time Service Advisor to join our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.This is what we offer:Opportunity to work in a cohesive and supportive team environmentComprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account401(k) plus matchUnlimited professional training opportunitiesPaid vacation days, sick days, and holidaysOpportunity for advancement in a growing companyBrand new, state-of-the-art facilities and equipmentHere is what an ordinary day of work may look like:Greet customers and carefully record the customer's concerns to generate an accurate work order.Track the status of open repair orders during the day keeping both the customers and dispatcher updated with approvals and delays.Obtain the training necessary to know what is covered under warranty for each franchise.Perform regular and scheduled contacts with previous customers and make appointments for maintenance items.Make sure all customers have been notified when ordered parts arrive and schedule an appointment to have the work done.Close tickets and notify customers when their vehicles are ready for pickup.Explain repair order charges to customers and promptly notify the service manager of any customer service problems.Strive to meet management's metrics for sales per repair order, total gross profit, repair orders per day, and customer satisfaction scores.The opportunity is for you if you have:Minimum of 5 years' experience in a service advisor role strongly preferred.Proven track record of CSI and sales history, preferably with a luxury dealershipExcellent verbal and math skills. These skills may be tested and evaluated.Ability to be insured to operate a motor vehicle.Pay Range for this role is: $65,000 - $250,000 per yearEmployee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.
Worksite address
rancho mirage, CA, 92270, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.