About this opportunity
YUPRO Placement lists this Deskside Support opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Deskside Support Associate
This is a contract opportunity through the end of January.
This is a 100% onsite opportunity.
About this Position
Were seeking a hands-on Deskside Support Associate to provide day-to-day technical support, hardware troubleshooting, equipment management, and AV support for internal users. This role is ideal for someone who enjoys working directly with end users, can jump into a fast-paced environment quickly, and has previous service desk or deskside support experience.
Job Responsibilities
Provide basic ticket coverage and end-user support for hardware, peripherals, and technical issues.
Troubleshoot monitors, cabling, internal TVs, keyboards, mice, cameras, and other end-user equipment.
Support IT equipment setup, hardware deployments, configurations, testing, office moves, and AV needs.
Track and maintain accurate inventory records for monitors, docking stations, scanners, printers, and other IT equipment.
Assist with equipment organization, disposal, desk setup moves, cable management, and additional support areas as training is completed.
Job Skills/Requirements
Previous service desk or deskside support experience, ideally within financial or professional services.
Working knowledge of Windows 11, Microsoft Office 365, and end-user hardware configurations.
Strong hands-on hardware troubleshooting and problem-solving skills.
Excellent customer service, communication, interpersonal, and organizational skills.
Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.
Additional Information
Contract opportunity starting ASAP through the end of January.
100% onsite, Monday through Friday
Hands-on role working directly with internal end users and IT equipment.
Candidates should be comfortable with physical equipment setup, organization, inventory tracking, and desk moves.
Pay Range
Pay Rate: $25.00-$28/hour
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.