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Job description
Desktop Support Engineer (On‑Site) – eMed
Location: Miami, FL.
Salary: $116,480 – $158,080 per annum.
Job Summary: We are seeking a Desktop Support Engineer to offer technical support to our internal clients. Your responsibilities will include installing, upgrading, and resolving issues with hardware and software systems. If you have a strong understanding of computers and enjoy providing assistance to end users, we would love to meet you. To succeed in this role, you should have a problem‑solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities
Address user tickets regarding hardware, software, and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step‑by‑step instructions
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.